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Walser Honda - Service Center

Burnsville, MN

4.8
924 Reviews

924 Reviews of Walser Honda - Service Center

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February 01, 2024

Very pleasant experience in the service department. Needed a part replaced on the consul and I was expecting to wait a minimum on two hours. I was in and out in less than an hour. That helped make my d More

by TIMMY6767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2024

Worked with Scott Sturm. He did an excellent job giving me options and keeping me informed. Scott seems to enjoy his work and is an asset to the Service department. Keep u More

by greatdays1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sturm
February 01, 2024

Never received a video of the work completed, they usually do. Makes you think they were cutting corners not wanting to show you the work that was done to your vehicle. More

by SD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
February 01, 2024

We have always had great service at the Burnsville Walser Honda Dealership! They explain everything in writing, answer all questions and concerns, and are courteous, knowledgeable and professional!They take More

by THOMASTHURNAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick,
February 01, 2024

I was very impressed with the service I received and the extras that were afforded. They made the repairs, topped off all the fluids, and washed the car, very nice surprise. More

by JNICK2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2024

Professional and curious. Kept us informed of the work being done on our Honda CRV More

by J4KMILLER228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
January 31, 2024

It was pretty good. It would be better if website was up to date. And phones were answered. More

by O101274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben in service
January 31, 2024

The employees were personable, helpful and knowledgeable. The work was done in a timely, efficient manner. The waiting room also is a very customer friendly place. More

by KYT254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Schlussler
January 28, 2024

Things are explained well. The waiting area is welcoming with cars to look at and beverages More

by SZYBNSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2024

When I brought it in they said there were two recalls to fix. I thought that they would fix both but they did not. They did not say anything about why they didn’t fix both recalls at the same visit. Now I More

by BILLN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember
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