Walser Honda - Service Center

The service for my vehicle was very good, timely and professional. There was definitely a shortage of staff, however the service person was working very hard to service the customers. professional. There was definitely a shortage of staff, however the service person was working very hard to service the customers. More

The unfortunate part about this dealership is it’s hard to get someone on the phone to set up an appointment. Due to the virtual appointment set up I ran into a frustrating situation where I was told the r to get someone on the phone to set up an appointment. Due to the virtual appointment set up I ran into a frustrating situation where I was told the rear of the vehicle needs to be empty for oil changes. I could’ve had that done had someone let me know. The service goes fairly quickly which is good. I’ve only waited at most 1.5 hours the last few times. I appreciate the videos the technician takes and transparency of the dealership. More

Very professtional and treat there customers like they want them to come back Did. A wonderful job on my car want them to come back Did. A wonderful job on my car More

The person I worked with was extremely kind and efficient. I’m under 18 years old so it was helpful to have someone knowledgeable streamline the checking in process. The work was done in less time efficient. I’m under 18 years old so it was helpful to have someone knowledgeable streamline the checking in process. The work was done in less time than anticipated and I was sent off with a washed car! More

Very pleasant service personnel. They got me in and out on time. I'll be back. They got me in and out on time. I'll be back. More

Justin was kind, courteous, and prompt. I appreciate that he took the time to explain timing on my upcoming warranty expiration. While he was great, I was not very thrilled with the lady wh I appreciate that he took the time to explain timing on my upcoming warranty expiration. While he was great, I was not very thrilled with the lady who scheduled my service. She incorrectly told me that my entire car had to be completely emptied of personal items to perform this recall. And speaking with a friend who had already had this service through another dealer., I found out that this was absolutely not true. I called back speaking to a different scheduler, and was told that only certain areas of my car needed to be cleaned out. In my opinion, this original scheduler needs to have a coach back. Asking a customer to empty out their car completely of personal items, in order to perform a recall, is simply asking the customer to perform unnecessary work, simply because that scheduler didn't have sufficient knowledge of what actually needed to be discussed. More

I have purchased several cars and received service at Walser Honda for many years. I have always been impressed and satisfied with services provided. People friendly and courteous and provide explanati Walser Honda for many years. I have always been impressed and satisfied with services provided. People friendly and courteous and provide explanations regarding work recommended. More

Dealership had Quick response time for scheduling. For the appointment, they had friendly, knowledgeable and efficient service. For the appointment, they had friendly, knowledgeable and efficient service. More

Loved the in-depth video explaining everything! Thanks for the great service and see you again! Thanks for the great service and see you again! More

Very pleasant experience in the service department. Needed a part replaced on the consul and I was expecting to wait a minimum on two hours. I was in and out in less than an hour. That helped make my d Needed a part replaced on the consul and I was expecting to wait a minimum on two hours. I was in and out in less than an hour. That helped make my day!! More