Walser Honda - Service Center

Exceptional! ! I had been at the Burnsville mail. On driving away suddenly the tire pressures popped up on the screen. Well I am just a few blocks from Honda whe ! I had been at the Burnsville mail. On driving away suddenly the tire pressures popped up on the screen. Well I am just a few blocks from Honda where we purchased our vehicle so I said to my husband I am going straight there.He has cancer so is unable to do much. Certainly not change a tire. This is about 3:00 in the afternoon. I went in & told themmy issue & they said drive the car in. I hardly waited a couple minutes & someone was there using the tire gauge!! They already knew which tire but chkd all. They said a big nail or bolt visited our tire!! Knew they couldn’t fix it so would new at least 2 new back tires. It’s an AWD Honda cr v. so the 2 front already had 23,000 miles on & they suggested getg all 4 new as AWD & safety. So we thought ok we would have to make an appt for a later day & they would put on the spare. Nope. They said they would take us right in. Of course we knew there would be a wait which they told us. BUT we sooo appreciated that they could do it & we didnt have to come back a later day. Everyone was so friendly, everything was explained super & they kept us up with info. So yes they are all very helpful, knowledgeable & kind. And YES that’s why we shop Honda & tell friends to go there as the customers are treated with great respect. So an A+++. Thx. More

Excellent customer services by all employees, I appreciate having my car serviced in a quickly manner. appreciate having my car serviced in a quickly manner. More

Just had another positive service experience at Burnsville Walser Honda. They met my expectations of quality customer service at a fair price. Burnsville Walser Honda. They met my expectations of quality customer service at a fair price. More

Jason was so professional and helpful going above and beyond. So grateful for his help with the phone setup…he fixed this for me😊 beyond. So grateful for his help with the phone setup…he fixed this for me😊 More

The service and the service person were great. I received a detailed video about my car inspection. Everything was done quickly and on time. I received a detailed video about my car inspection. Everything was done quickly and on time. More

Nick is awesome. He and the dealership has always take great care of me. It’s a great place and I recommend it to others. He and the dealership has always take great care of me. It’s a great place and I recommend it to others. More

Friendly staff. Difficult communication with the actual technician. Two of the main points of the visit were not solved Difficult communication with the actual technician. Two of the main points of the visit were not solved More

I experienced outstanding customer service from Walser Honda in Burnsville on my recent truck purchase. Thank you Walser employees Honda in Burnsville on my recent truck purchase. Thank you Walser employees More

Excellent service fast and efficient above and beyond always have had the best technicians thanks always have had the best technicians thanks More

Scott was awesome to work with during my visit. Upfront, not pushy-but rather informative. He had additional recommendations regarding something that wasn't looked at on my vehicle. VERY helpful Upfront, not pushy-but rather informative. He had additional recommendations regarding something that wasn't looked at on my vehicle. VERY helpful-I will definitely be going back to Scott. I was slightly surprised my vehicle wasn't run thru the wash...I've been to other dealerships where that would have been a given! More