Walser Honda - Service Center

The diagnostics of the problem took a little longer than I expected but once the cause was identified the main part (fuse block) was ordered. Unfortunately the wrong part was delivered so another one was or I expected but once the cause was identified the main part (fuse block) was ordered. Unfortunately the wrong part was delivered so another one was ordered from a different parts distribution center. Once the part arrived, the required service was completed and the final cost was fully covered under warranty. The first interaction with Ben was very good but after he was off sick, the communication from someone who was covering from him was very poor. However, given the fact that a some people on the front end of your service department were out sick, I could see that the other staff were doing the best they could given the volume of cars that came in for service. More

I had a great experience at the dealership during my time there. All around great staff! there. All around great staff! More

Excellent and quick service. The car was ready earlier than promised. The staff was friendly and answered all my questions. Thank You. The car was ready earlier than promised. The staff was friendly and answered all my questions. Thank You. More

Our sales guy, Alex, was wonderfully thorough, attentive, and flexible. Great value and service! We love our new vehicle! and flexible. Great value and service! We love our new vehicle! More

I had excellent check in service. I love the video provided by the tech you services my car. It makes me feel cared for. I love the video provided by the tech you services my car. It makes me feel cared for. More

Very good job of communicating the work to be done on my car. I am happy with all aspects of this visit. car. I am happy with all aspects of this visit. More

Fast courteous service. The uber ride home was much appreciated. The mechanic video is a nice touch too. The uber ride home was much appreciated. The mechanic video is a nice touch too. More

Service was as expected. Timely and respectful. I will continue to have my vehicle serviced at Walser. Timely and respectful. I will continue to have my vehicle serviced at Walser. More

Honda always provides great customer service and competitive pricing. Tyler is awesome! Always helpful and provides great customer service. competitive pricing. Tyler is awesome! Always helpful and provides great customer service. More

I go to that dealership because of Justin the service writer...he is the best!! I hope he gets recognition for this great work!! Thank you...Jane Royse writer...he is the best!! I hope he gets recognition for this great work!! Thank you...Jane Royse More