Walser Honda - Service Center

Walser Honda Service Department My visit to the Walser Honda Service Department went very well, thanks to the professionalism and efficiency of the advisor that I worked with. Luke D My visit to the Walser Honda Service Department went very well, thanks to the professionalism and efficiency of the advisor that I worked with. Luke Dorner made the visit a fast, friendly experience that I would definitely recommendt to my friends and family. Thanks, Luke !! More

I was very pleased that when I went to my dealer for an oil change, I asked about new tires and they not only matched the price of a discount tire store, they were able to put the new tires on my car right oil change, I asked about new tires and they not only matched the price of a discount tire store, they were able to put the new tires on my car right then! I was able to wait in the customer waiting area where water, coffee, wi-fi and large screen TV's were available to make my wait comfortable. More

Beautiful facilities. Knowledge able and friendly staff. Hassle free. Stress free. I am hard to please and Walser Honda exceeded my expectations. From the first phone call to the finished service, I was tre Hassle free. Stress free. I am hard to please and Walser Honda exceeded my expectations. From the first phone call to the finished service, I was treated right. More

Nice serves all are professionals, and I would like to volunteer one week to work at Honda dealer as appreciation to their great job at service. Thanks. Taha volunteer one week to work at Honda dealer as appreciation to their great job at service. Thanks. Taha More

First, I called in to get an appointment and was pleased they could see me the same day. I was on time and was greeted immediately by the attendant. The check in process was easy. My representative exp they could see me the same day. I was on time and was greeted immediately by the attendant. The check in process was easy. My representative explained everthing clearly as to what they were going to do AND gave me an estimate of the time it would take. Super! He could have showed me where the waiting area was but instead he escorted me there and pointed a few things out (like coffee etc.) Nice! He checked in with me once during the process to update me on things. I did get a new air filter but did not feel "upsold" because the notes they kept on me showed I should have had it done on my prior visit--but I did not do it at that time. Now was the good time to do it. The check out process was smooth. This dealership has it figured out! More

The professionals at Walser always treat us with respect and courtesy. They have gained our trust and we feel we are in great hands for all our service needs. They know their stuff inside and out and make i and courtesy. They have gained our trust and we feel we are in great hands for all our service needs. They know their stuff inside and out and make intelligent and informed recommendations about the type of service that would be beneficial to maintain our vehicles properly. Highly recommended! More

Excellent service delivery and on site courtesy at the right price. No complaints about the onsite service. There was a problem finding the temporary location since I received no warning about a relocat right price. No complaints about the onsite service. There was a problem finding the temporary location since I received no warning about a relocation due to construction. Service appointments with a quality car are few and far between so the customer is reliant on the dealer to notify her of a location change. the service person was apologetic about the oversight. More

When I called for an appointment, I was given exactly the time that I asked for since my schedule is not very flexible. My car needed an expensive part (new IMA battery) and the warranty had just expired. Ni time that I asked for since my schedule is not very flexible. My car needed an expensive part (new IMA battery) and the warranty had just expired. Nicole and her manager agreed to replace the part without charge to me as a "hardship" case. In a friendly conversation with another service agent, I was then given extensive suggestions on how to drive in order to avoid having this happen again. The whole experience was very pleasant. I am happy that we are currently a three-Honda family: 2 Civic Hybrids and one CRV. More

I would never think to take my vehicle to any other service place. Burnsville Walser Honda is excellent. Mike is a trusted, professional employee. It is his quality of service that ensures I will only service place. Burnsville Walser Honda is excellent. Mike is a trusted, professional employee. It is his quality of service that ensures I will only bring my car to his service department. Thank you Mike! More

In a word, "Trust". They let you know if it needs to be done, or can it wait. They work hard make sure you are comfortable and satisfied. We have 5 Honda's in the family. All, are services t needs to be done, or can it wait. They work hard make sure you are comfortable and satisfied. We have 5 Honda's in the family. All, are services there! More