Walser Honda - Service Center

Very pleasant experience in the service department. Needed a part replaced on the consul and I was expecting to wait a minimum on two hours. I was in and out in less than an hour. That helped make my d Needed a part replaced on the consul and I was expecting to wait a minimum on two hours. I was in and out in less than an hour. That helped make my day!! More

Dealership had Quick response time for scheduling. For the appointment, they had friendly, knowledgeable and efficient service. For the appointment, they had friendly, knowledgeable and efficient service. More

Justin was kind, courteous, and prompt. I appreciate that he took the time to explain timing on my upcoming warranty expiration. While he was great, I was not very thrilled with the lady wh I appreciate that he took the time to explain timing on my upcoming warranty expiration. While he was great, I was not very thrilled with the lady who scheduled my service. She incorrectly told me that my entire car had to be completely emptied of personal items to perform this recall. And speaking with a friend who had already had this service through another dealer., I found out that this was absolutely not true. I called back speaking to a different scheduler, and was told that only certain areas of my car needed to be cleaned out. In my opinion, this original scheduler needs to have a coach back. Asking a customer to empty out their car completely of personal items, in order to perform a recall, is simply asking the customer to perform unnecessary work, simply because that scheduler didn't have sufficient knowledge of what actually needed to be discussed. More

Loved the in-depth video explaining everything! Thanks for the great service and see you again! Thanks for the great service and see you again! More

It was pretty good. It would be better if website was up to date. And phones were answered. It would be better if website was up to date. And phones were answered. More

The employees were personable, helpful and knowledgeable. The work was done in a timely, efficient manner. The waiting room also is a very customer friendly place. The work was done in a timely, efficient manner. The waiting room also is a very customer friendly place. More

Things are explained well. The waiting area is welcoming with cars to look at and beverages The waiting area is welcoming with cars to look at and beverages More

When I brought it in they said there were two recalls to fix. I thought that they would fix both but they did not. They did not say anything about why they didn’t fix both recalls at the same visit. Now I fix. I thought that they would fix both but they did not. They did not say anything about why they didn’t fix both recalls at the same visit. Now I have to make another appointment and come back again. More

I thought the oil change was over priced. I get just my Pilot oil changed at Honda at Chandler for $49.00. Also I got an email from you stating I would be sent a video of the work done on my I get just my Pilot oil changed at Honda at Chandler for $49.00. Also I got an email from you stating I would be sent a video of the work done on my odyssey but I still have not received it. Lastly the oil indicator says the oil level is at 10 percent. Either the oil change did not happen or the indicator never got reset. I have purchased many vehicles at this location and I may have to evaluate the situation before my next purchase More

Everyone was very friendly, professional and knowledgable. I always trust Walser Honda with my car. knowledgable. I always trust Walser Honda with my car. More