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Walser Honda - Service Center

Burnsville, MN

4.7
2,020 Reviews

2,020 Reviews of Walser Honda - Service Center

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March 28, 2025

I had an appointment and was told it would be 2 hours so I waited. I waited 5 hours. I have better things to do with my life. At least, give me a realistic time estimate. Geez More

by ROYHANDREWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Exceptional service and excellent customer service and care for me and my Honda great job More

by mfox4646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake in Service Chris in sales and Joe Sales Manager
March 28, 2025

The dealership was clean and everyone was friendly. I will come back again for additional services. More

by KAIN.HEIDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Every time I come the service is quick, friendly, informative, correct, well-explained, honest, and fair. My service manager, Cameron was wonderful to work with. All my questions were thoroughly answ More

by barbrightler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Thompson
March 28, 2025

I had an appointment, and Dominic Daoheuang greeted me upon arrival. He was pleasant and informative. They provided great service and were efficient. Excellent experience! More

by BONNIEHRUBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Daoheuang
March 28, 2025

Jake S. is very good at his job - give him a raise. There are others who don't care a bit about the customer. More

by dcscott1873
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake S.
March 28, 2025

Excellent service from my rep. He was very hands on. He gave me his business card and me to call him personally with any problems. I really appreciated having a personal contact. More

by conniemandrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake service department.
March 28, 2025

Making the service appointment was easy. Was greeted immediately by Cameron who took information needed and would let me know when the car was ready for pick up. More

by hubbfann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Thompson
March 27, 2025

On time. Great service. Car wash is great add on feature. Nice waiting area. Service people are very polite and helpful. More

by MISSMOL302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Completed the work ahead of time. Able to accommodate me even though I was running slightly late. More

by kwame0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.