2,122 Reviews of Walser Honda - Service Center
Excellent customer service. Very friendly. We’re very helpful and informative about the service my car needed. Very friendly. We’re very helpful and informative about the service my car needed. More
The new vehicle should have been cleaner and better detailed for our pickup. I was disappointed in the level of detail at time of delivery. Sales people were very nice to deal with throughout the pro detailed for our pickup. I was disappointed in the level of detail at time of delivery. Sales people were very nice to deal with throughout the process. More
They never disappoint me. Always timely, respectful and focused on making customers happy. Best in class customer service. Always timely, respectful and focused on making customers happy. Best in class customer service. More
Excellent customer service! ! I was kept up to date on all aspects of the service. Very friendly and helpful. ! I was kept up to date on all aspects of the service. Very friendly and helpful. More
Awesome service and great customer appreciation; I was kept informed the entire time; had a comfortable place to wait, and knew my costs a head of time kept informed the entire time; had a comfortable place to wait, and knew my costs a head of time More
Great and fast service. They kept me very well informed through the whole process. Nicely done. Video of repair is cool. They kept me very well informed through the whole process. Nicely done. Video of repair is cool. More
Walser always does a phenomenal job of communicating promptly and thoroughly while my car is in their care. promptly and thoroughly while my car is in their care. More
Services advisors were great, very supporting and provided good updates. It did take two visits to resolve and waits for parts, but the issues are resolved. After parts were replaced, there were lo provided good updates. It did take two visits to resolve and waits for parts, but the issues are resolved. After parts were replaced, there were lots of fingerprints on the windows and mirrors that did not get cleaned. Overall, happy that the problem was resolved. More
Love the service center here! Loved my first car from them and the service I received, and am now on my second from them! I have a Honda dealership closer to home, but the servi Loved my first car from them and the service I received, and am now on my second from them! I have a Honda dealership closer to home, but the service center and sales people here are much more willing to help. They have at times went above and beyond to help answer questions, and make sure I had all of the information I needed. If you need to wait during service, they have a nice spacious area with comfortable seating and tables, Wifi, and access to electrical outlets so I was able to work on my laptop (which had a low battery when I arrived) while I waited. The wait was exactly as long as he had told me it would be. They are also great about asking you before doing any service you did not request, and explaining if they find something else they would suggest needs work. Love the video they send during the inspection and service. I live on a gravel road, and they always wash it for me too, which is a nice added bonus! More
Service went well. They found the problem with the alarm on the second time there.Walser warranty covered everything.Hope the repair lasts longer then it took to fail. They found the problem with the alarm on the second time there.Walser warranty covered everything.Hope the repair lasts longer then it took to fail. d More