Walser Honda - Service Center

When I drive into the dealership they know me by name. Always very freindly. This last time I was in, I was having a problem with the battery pack for a hybrid. Even though the eight year warrenty had r Always very freindly. This last time I was in, I was having a problem with the battery pack for a hybrid. Even though the eight year warrenty had run out, Jen Tollefsrud talked to Honda HQ and got them to cover a brand new IMA battery. Saved me a bundle. You wouldn't get that with Joe the Machanic! More

I have been having Honda's serviced here since before Walser bought the dealership (it used to be Burnsville Honda). I was generally happy with Burnsville Honda but have been even happier with Walser. Th Walser bought the dealership (it used to be Burnsville Honda). I was generally happy with Burnsville Honda but have been even happier with Walser. The work has always been done on time and for the estimated price. I want to commend one person in particular. Mike Newton, a service advisor I have had several times. Mike is outstanding. He clearly communicates what the problems are and how severe they are and what the options are for fixing them. He is excellent about following up and has recommended used or salvaged parts when that can be significantly cheaper. I am happy with Walser's service overall but am even more impressed with MIke. He is outstanding. The one problem I have had with Walser is that the online service history for my van was lost when Walser bought Burnsville Honda. More

Purchased new vehicle at Walser Honda in March 2010. As part of their incentive package, if all service work is performed at the dealership, free oil changes are provided and free car washes are available. part of their incentive package, if all service work is performed at the dealership, free oil changes are provided and free car washes are available. My visit was for my first oil change. the visit was great. Greeting immediately upon arrival, service completed much earlier than anticipated time and everything explained clearly. Tire rotation was an additional charge and reasonably priced (comparative to other auto mechanics). The reputation is that dealership service is typically more expensive than other repair shops, but in this instance, that was not true. Also checked tire wear, tread depth, visual inspection, and topped off fluid. More

I highly recommend Walser Honda Service in Burnsville, Mike Newton is a pleasure to work with and is the single reason I purchased my car last year from their dealership. My past dealings with him on my Mike Newton is a pleasure to work with and is the single reason I purchased my car last year from their dealership. My past dealings with him on my CRV have been great. I know my cars are in good hands with Mike and his people. More