Walser Honda - Service Center

I was very impressed with the service I received and the extras that were afforded. They made the repairs, topped off all the fluids, and washed the car, very nice surprise. extras that were afforded. They made the repairs, topped off all the fluids, and washed the car, very nice surprise. More

Very pleasant service personnel. They got me in and out on time. I'll be back. They got me in and out on time. I'll be back. More

Very pleasant experience in the service department. Needed a part replaced on the consul and I was expecting to wait a minimum on two hours. I was in and out in less than an hour. That helped make my d Needed a part replaced on the consul and I was expecting to wait a minimum on two hours. I was in and out in less than an hour. That helped make my day!! More

Dealership had Quick response time for scheduling. For the appointment, they had friendly, knowledgeable and efficient service. For the appointment, they had friendly, knowledgeable and efficient service. More

Justin was kind, courteous, and prompt. I appreciate that he took the time to explain timing on my upcoming warranty expiration. While he was great, I was not very thrilled with the lady wh I appreciate that he took the time to explain timing on my upcoming warranty expiration. While he was great, I was not very thrilled with the lady who scheduled my service. She incorrectly told me that my entire car had to be completely emptied of personal items to perform this recall. And speaking with a friend who had already had this service through another dealer., I found out that this was absolutely not true. I called back speaking to a different scheduler, and was told that only certain areas of my car needed to be cleaned out. In my opinion, this original scheduler needs to have a coach back. Asking a customer to empty out their car completely of personal items, in order to perform a recall, is simply asking the customer to perform unnecessary work, simply because that scheduler didn't have sufficient knowledge of what actually needed to be discussed. More

Loved the in-depth video explaining everything! Thanks for the great service and see you again! Thanks for the great service and see you again! More

It was pretty good. It would be better if website was up to date. And phones were answered. It would be better if website was up to date. And phones were answered. More

The employees were personable, helpful and knowledgeable. The work was done in a timely, efficient manner. The waiting room also is a very customer friendly place. The work was done in a timely, efficient manner. The waiting room also is a very customer friendly place. More

Things are explained well. The waiting area is welcoming with cars to look at and beverages The waiting area is welcoming with cars to look at and beverages More

When I brought it in they said there were two recalls to fix. I thought that they would fix both but they did not. They did not say anything about why they didn’t fix both recalls at the same visit. Now I fix. I thought that they would fix both but they did not. They did not say anything about why they didn’t fix both recalls at the same visit. Now I have to make another appointment and come back again. More