Walser Honda - Service Center

Nick went above and beyond with communicating with us on the recalls and repairs of our vehicle. the recalls and repairs of our vehicle. More

The service waiting area is great, with lots of places to sit comfortably, watch TV, or connect with wifi. Bottled water, coffee and other beverages are available free in addition to popcorn to munch on. The sit comfortably, watch TV, or connect with wifi. Bottled water, coffee and other beverages are available free in addition to popcorn to munch on. The service advisor explained the work to be done and gave me an estimate of 1-1½ hours for completion. However, the service took 2½ hours to complete and I was not updated regarding the extra time needed. I had to text the service advisor to get an update who told me the mechanic was just finishing up. It was then another half hour for actual completion. I understand that estimates can be wrong and extra time may be needed, but the customer should be fully informed. More

Always my favorite dealership to go,and nice pleace to stay wait for my car get done. stay wait for my car get done. More

The service was quick, prompt & efficient. The servicing was completed earlier than anticipated & customer service is excellent! The servicing was completed earlier than anticipated & customer service is excellent! More

Nice people and seems legit but they hid that the car I was purchasing had a slow leak in one tire. They also tried to tell me there was no rattle when test driving a different vehicle. It's not the worst was purchasing had a slow leak in one tire. They also tried to tell me there was no rattle when test driving a different vehicle. It's not the worst place in the world but ugh they are just like other big businesses, all about the money. More

Then my service manager listened to what my problem was with the car. The technician was able to discover exactly what the issue is, and Ben was able to reach out to our extended warranty and get all the m with the car. The technician was able to discover exactly what the issue is, and Ben was able to reach out to our extended warranty and get all the major starter motor repair paid for. He applied a very nice coupon so my tire rotation and oil change was very minimum. I love working with Ben. I feel he listens to me. More

I had my calendar mixed up and arrived for recall work on the wrong day. They got me in anyway and completed the work in a short amount of time. I had brought my laptop, thinking I'd be there for hours and the wrong day. They got me in anyway and completed the work in a short amount of time. I had brought my laptop, thinking I'd be there for hours and would do some work. There was no need, by the time I logged in, my car was already done. It saved me a trip and I really appreciate they did what they could to accommodate me and my mistake! More

Great service overall! I was impressed with the staff and even got a nice car wash! I was impressed with the staff and even got a nice car wash! More

I worked with Jake Schlussler and he did an excellent job in explaining services recommended for my vehicle, letting me know the cost, and especially in making sure the job was done correctly as there were s in explaining services recommended for my vehicle, letting me know the cost, and especially in making sure the job was done correctly as there were some issues with replacing one of the brake rotors on my Honda Pilot. I have no complaints with the experience and with the work done, but wish the cost for services was more reasonable. More

I enjoyed the prompt service, and the “quiet” room available while waiting. The free coffee doesn’t hurt either. available while waiting. The free coffee doesn’t hurt either. More