1,651 Reviews of Walser Honda - Service Center
Clean place and building. Service was prompt and done on time. Appreciate the inspection video. Service was prompt and done on time. Appreciate the inspection video. More
Service was efficient and prompt. I was kept informed of progress all along the way. The service tech was knowledgable and very pleasant. Facility was very clean. No pressure tactics. I was kept informed of progress all along the way. The service tech was knowledgable and very pleasant. Facility was very clean. No pressure tactics. More
When we bought our Pilot from you we added the best warranty you offered plus 6 oil changes with tire rotation. Every time we’ve brought it in for an oil change you never see that we have free ones. Ou warranty you offered plus 6 oil changes with tire rotation. Every time we’ve brought it in for an oil change you never see that we have free ones. Our least time in we had an issue with our rear gate lift sensor in addition to an oil change and a recall issue. Again we had to remind you of the free oil change and when we picked up our vehicle they said the sensor needed replacing didn’t anyone call. I said nobody called but why wouldn’t you just replace it we have the warranty that covers it. Once again you had to go check and find we have the best warranty you offer and didn’t have to pay for the 90.00 diagnostic charge. But now we have to reschedule for that repair. Your employees are always nice and apologetic but WHY doesn’t it state that we have these additional coverages when they pull up our vehicle in your computer???? Something your software people could maybe work on ? More
Obviously you’re going to spend more here because it’s a dealer, but they do great work and the service advisors are excellent! I’ve been taking my cars here for maintenance since 2022 and the service has a dealer, but they do great work and the service advisors are excellent! I’ve been taking my cars here for maintenance since 2022 and the service has always been excellent. More
It was good and quick service. They even washed my car. I would definitely recommend going there if you want nice service and they’re waiting room was really nice. They even washed my car. I would definitely recommend going there if you want nice service and they’re waiting room was really nice. More
I was able to get an appointment right away for my vehicle. Everyone was very courteous and did a very good job. vehicle. Everyone was very courteous and did a very good job. More
Destiny was wonderful. She went through various options, answered all our questions she was very pleasant and if she didn't know the information she went and found it. Wh She went through various options, answered all our questions she was very pleasant and if she didn't know the information she went and found it. When she went to get the vehicle we finally bought it was not at the lot it was supposed to be and she felt bad for the wait so she even called a colleague to let us know what was going on so that we were kept up to date on why it was taking longer than expected. I thought that was extremely thoughtful. Once we got the car she took time to explain all the features and set up my phone. More
We have purchased and serviced the vehicles here since 2006. Every experience has resulted in trusted very good service or we wouldn't keep going the 30 mile drive. 2006. Every experience has resulted in trusted very good service or we wouldn't keep going the 30 mile drive. More
Everything was very good, service on my Honda Pilot took about an hour, the waiting room was clean and comfortable about an hour, the waiting room was clean and comfortable More
Good service on time and well done. Service rep was very helpful. Nice job well done Service rep was very helpful. Nice job well done More