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Walser Honda - Service Center

Burnsville, MN

4.7
1,653 Reviews

1,659 Reviews of Walser Honda - Service Center

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May 01, 2024

Excellent customer service by Nick Thurnau. He listened very carefully and made sure I was well taken care of. Thank you, Nick. More

by BRANDY22957
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nick Thurnau
May 01, 2024

Professional, don’t push what you don’t need, honest, clean and comfy waiting room, fair price More

by JRMATYSIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
May 01, 2024

I was charge something I didn’t requested and I was not told until for the final payment.. More

by alif2414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Antes
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Had a really excellent experience—the staff was really helpful and thorough in their explanations. Thank you! More

by JULIA.F.STRAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
May 01, 2024

Quick service, helpful employees. They even saved me money by not providing an unnecessary tire rotation. The tech explained that with the current depths it was better to keep the tir More

by SkyCaptain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Honest. They will actually look at the car and do the repairs that are actually needed vs the repairs that the system says are due. I like that. They also More

by PETER.A.EARP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

While getting my car serviced everything was timely, attentive staff, nice waiting room, free water, More

by mrsmiles13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Yes. The customer service here at the Burnsville location has been 100% in communication, service and cost. Highly recommend this location More

by SHALIWOODWORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Service was done in 30 mins less than quoted, they only charged me for 1/3 services and they washed the car before giving it back to me 😊. More

by LWESTAFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

I did not like being charged for a tire rotation when a tire rotation was not actually done. More

by cc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Antes
4.0
This rating includes all reviews, with more weight given to recent reviews.
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