2,128 Reviews of Walser Honda - Service Center
Advisor Dominic was the most efficient Advisor I have ever encountered. He was thorough, knowledgeable, and explained my recall in a way that I could understand. I was extremely impressed with him. ever encountered. He was thorough, knowledgeable, and explained my recall in a way that I could understand. I was extremely impressed with him. More
Service team over-delivered on promises! They worked efficiently, kept me informed of progress, and Ben made sure I wasn’t just a number; thanks for your personable service which elevated th They worked efficiently, kept me informed of progress, and Ben made sure I wasn’t just a number; thanks for your personable service which elevated this errand from mere mundane chore to “it’s gonna be a great day!” More
The service rep struggled to find our account. We've bought 3-4 cars from Walser Honda (We're on our 5th Pilot and also purchased a new CRV last year). After finding our account he said the pilot We've bought 3-4 cars from Walser Honda (We're on our 5th Pilot and also purchased a new CRV last year). After finding our account he said the pilot also needed a brake system flush. The service technician did not preform the brake work (Thankfully) as it was done at our last service visit. Not sure how that gets missed by the service rep. It still took the hour and a half for just the oil change, even thought the rep said it would be an hour and a half for the brake work and oil change. More
Work was completed close to the estimated time. Tech was efficient but lack of secure WiFi makes the time required an inefficient use of the customer’s time when an oil change and tire Rotation t Tech was efficient but lack of secure WiFi makes the time required an inefficient use of the customer’s time when an oil change and tire Rotation takes 1.5 hours. More
Just in for an oil change. . Service writer was very professional and frendly.The service was done in a timely matter. Waiting area very clean and nice. . Service writer was very professional and frendly.The service was done in a timely matter. Waiting area very clean and nice. More
Very informative and helpful. No I do not want to write fifteen words. Ok I'm done. No I do not want to write fifteen words. Ok I'm done. More
Great experience. Service was performed very quickly and met expectations. We always go back to the dealership and will continue to do so. Service was performed very quickly and met expectations. We always go back to the dealership and will continue to do so. More
Friendly service and car was completed sooner than expected. The price seemed in line with what I expected and I appreciated the car wash. expected. The price seemed in line with what I expected and I appreciated the car wash. More