Walser Honda - Service Center

There was no verbal communication between me and the service person. I got a text that the car was ready, but no opportunity to review what was done with the car or opportunity to ask questions. I had t service person. I got a text that the car was ready, but no opportunity to review what was done with the car or opportunity to ask questions. I had to find someone to figure out where to pay the bill. I was helped when I found the person that I checked the car in with, but even he had to search around to see who the service person was. The video review is helpful/interesting, but there still needs to be a place for questions. I have no idea who Kyle Antes is…mechanic? Person who received the car?? More

Customer service was awesome. Service was great. Explained everything to me. Absolutely top notch service Service was great. Explained everything to me. Absolutely top notch service More

It is a very nice dealership. Really good WiFi. Coffee machine was out of order and there was very loud construction but I still got work done Really good WiFi. Coffee machine was out of order and there was very loud construction but I still got work done More

The service department is great! ! They are courteous and helpful. The new appointment system is very poor. If you do not have a cell phone, it is almost impossible to make an ! They are courteous and helpful. The new appointment system is very poor. If you do not have a cell phone, it is almost impossible to make an appointment, much less to use the courtesy car if there is a long wait. More

Ignition module fixed my problem and I have had no issues since then. Thank you Walser since then. Thank you Walser More

The staff was helpful as they serviced my vehicle in a timely and efficient manner. timely and efficient manner. More

Thank you to person that assisted me during my oil change. He was very helpful and did amazing job :) change. He was very helpful and did amazing job :) More

The service was done correctly and in a timely manner. I will be back for other service I will be back for other service More

The diagnostics of the problem took a little longer than I expected but once the cause was identified the main part (fuse block) was ordered. Unfortunately the wrong part was delivered so another one was or I expected but once the cause was identified the main part (fuse block) was ordered. Unfortunately the wrong part was delivered so another one was ordered from a different parts distribution center. Once the part arrived, the required service was completed and the final cost was fully covered under warranty. The first interaction with Ben was very good but after he was off sick, the communication from someone who was covering from him was very poor. However, given the fact that a some people on the front end of your service department were out sick, I could see that the other staff were doing the best they could given the volume of cars that came in for service. More

I had a great experience at the dealership during my time there. All around great staff! there. All around great staff! More