Walser Honda - Service Center

We brought in our 2008 crv for oil change and to check out the check engine light. They did the oil change but refused to replace a part because they realized that the vin number didn’t match and basicall out the check engine light. They did the oil change but refused to replace a part because they realized that the vin number didn’t match and basically were insinuating that we have a stolen car. When I looked at the paperwork I saw that they pulled up our other crv that we own and had recorded work being done on the wrong car. My suggestion to the technicians is to always pull up the vehicle by the vin number then you won’t make that mistake. More

Always greeted and appreciate the guys checking in. Super friendly, love the uber to work option, makes getting in much easier Super friendly, love the uber to work option, makes getting in much easier More

My first service appointment was quick and efficient. Got a video of what they all did to my car. Very cool. Got a video of what they all did to my car. Very cool. More

only issue was the tech thought I had non OEM filters and the vehicle has only been serviced at Walser. the vehicle has only been serviced at Walser. More

The Service was fabulous. The time was a bit long, they were backed up that day. The time was a bit long, they were backed up that day. More

Great customer service and friendly employees. Nice waiting area with coffee and water. Will go back! Nice waiting area with coffee and water. Will go back! More

Walser did a great job for us. But what I really appreciated was that I was going to have them do some extra maintenance, they checked back with me letting me know that I had done But what I really appreciated was that I was going to have them do some extra maintenance, they checked back with me letting me know that I had done that very service a year ago. It would have been easy to cheat me but they chose the high road! More

Did the right job that they supposed to do. Explain well about the issue and performance of the vehicle. Explain well about the issue and performance of the vehicle. More

Waited hours, the paperwork was done incorrectly and had to be done two weeks later. Options not clearly explained. When I went to buy I was there for 4 hours, not even a snack at the dealership. Only wa to be done two weeks later. Options not clearly explained. When I went to buy I was there for 4 hours, not even a snack at the dealership. Only water or coffee. Not a single concession made. The salesman did help me return a rental car and that was very nice. I had a great experience at Inver Groce Honda, would never go back to walser again. More

Didn’t change filters they said they were going to. Broke something , didn’t pay for it, or admit to breaking . Broke something , didn’t pay for it, or admit to breaking . More