Walser Honda
Burnsville, MN
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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My service advisor was great and he is getting a 5. However, I am rating your call center a 1 & I am also not happy with the sales team as none of them gave me the information re: the vehicle maintenan However, I am rating your call center a 1 & I am also not happy with the sales team as none of them gave me the information re: the vehicle maintenance program I paid for w/purchase of my lease. I have never had this before & have always brought vehicle in apx. every 5,000miles for oil/tire rotation/etc. When I called to make the appointment no one could tell me about the plan & said to make my appointment which I did. Then, after taking time out of my work day to come to the appointment I'm told the service wouldn't be covered because I hadn't gotten the maintenance light telling me the service was needed unless I wanted to pay for it out of pocket. Had there not been a faulty hatch that needed repair under warranty it would have been a completely wasted trip. As this is my first time buying this plan through Walser, so far, I'm not impressed. I still don't fully know/understand what is covered on this maintenance plan you got me to pay extra for. Feels a little scammy. More
Always have a great experience with Honda and the service department. Ben assisted me in repairs with my 2015 Honda Pilot. He kept me updated and secured me a rental until my Pilot was finished. Very nice yo department. Ben assisted me in repairs with my 2015 Honda Pilot. He kept me updated and secured me a rental until my Pilot was finished. Very nice young man. Friendly and kept me informed. Very helpful. More
Honesty and integrity are most important to me, and Walser Honda shows this every time I am in to service my car. It is also why I will continue to buy cars from them. Walser Honda shows this every time I am in to service my car. It is also why I will continue to buy cars from them. More
Kyle was excellent. top notch customer service -- he was courteous and explained the process clearly and efficiently. top notch customer service -- he was courteous and explained the process clearly and efficiently. More
Everyone there was extremely friendly and helpful. Salesman was very knowledgeable about the Honda brand. Would recommend to anyone. Salesman was very knowledgeable about the Honda brand. Would recommend to anyone. More
Friendly and does a good job explaining the issues and possible solutions in a clear way possible solutions in a clear way More
On time, finished ahead of time, Jason was clearly stated the services to be done. the services to be done. More