Walser Honda

Great prompt service - answered all of my questions and was very courteous as well. Thank you! was very courteous as well. Thank you! More

My service manager was fabulous! He explained everything, made sure I had enough time to also do my recall and was personable. He explained everything, made sure I had enough time to also do my recall and was personable. More

Kyle was so kind and considerate! He mentioned that he was a newer employee at Walser, but I would have guessed he worked there for years. I was in and out for my car service before I He mentioned that he was a newer employee at Walser, but I would have guessed he worked there for years. I was in and out for my car service before I knew it! More

Drew was very good to work with! I’m very pleased with my new car. I’m very pleased with my new car. More

Even though I arrived early for my appointment, they brought my car right in for the recall and had it ready to go more than 1/2 hour earlier than I expected. They also performed additional services wh brought my car right in for the recall and had it ready to go more than 1/2 hour earlier than I expected. They also performed additional services which I did not expect. I was extremely happy with the whole experience. More

I've been a customer here for 15+ years, and have recommended numerous friends and family to go here which made my most recent experience there such a big let down. The issues started with the va recommended numerous friends and family to go here which made my most recent experience there such a big let down. The issues started with the valuation for my trade-in which came in at nearly $2,000 less than estimated market value, due to a minor issue which wouldn't have been an issue in the past. While I understand business is business, there was no consideration of my history and loyalty with the dealership. The other big issue was related to the sales tactics now employed by staff. While Walser Honda is a no negotiation dealership, which I view as a strong positive aspect, they've now begun to push a wide variety of complex warranty and service packages which defeat the purpose of taking the stress out of car buying. Where previously there were 1 or maybe 2 options that you could quickly and politely decline, now there are 5-7 that you have to wade through the explanations of one by one. Really disappointed by my experience and will be shopping around the next time I need a vehicle or a friend asks for a recommendation. More

Always a pleasant experience, and staff thorough. More likely than not, service reps are quick to respond when one drives into the shop. However, there has been times I have had to wait up to 8-10 More likely than not, service reps are quick to respond when one drives into the shop. However, there has been times I have had to wait up to 8-10 minutes. More

They did a great job. Always helpful and we get the exact service we were expecting. Always helpful and we get the exact service we were expecting. More

Cole was great to work with. Transparent and responsive. We will definitely recommend Walser Burnsville to others in the future. Transparent and responsive. We will definitely recommend Walser Burnsville to others in the future. More

It was as expected, always quick and to the point. Had me in and out in an hour Had me in and out in an hour More