Walser Honda

Then can't handle out of state Internet transactions as I was told. You have to be in person to purchase a vehicle and sign the paperwork! Why advertise on the internet then? was told. You have to be in person to purchase a vehicle and sign the paperwork! Why advertise on the internet then? More

I went in for my car maintenance and had wrong day but Jason worked me in any way. These guys are the best always very friendly and professional 5 star every time Jason worked me in any way. These guys are the best always very friendly and professional 5 star every time More

It started a little slow waiting for the salesperson that we had the appointment with, but once they assigned us Josh England to take over, things moved quick and efficiently. We would certainly work with J we had the appointment with, but once they assigned us Josh England to take over, things moved quick and efficiently. We would certainly work with Josh and Walser Honda again when looking for a car. Thanks! More

I bought an extended warranty for my car from Walser when I purchased it but have issues almost every time I need to use it. It’s been a problem for years at this location. Most recently, despite a repair be I purchased it but have issues almost every time I need to use it. It’s been a problem for years at this location. Most recently, despite a repair being covered under warranty I am still awaiting a refund after several weeks and multiple messages left including an in person visit to request a refund for the $85 diagnostic fee that I was told would be refunded if the issue was covered by my warranty. More

My experience was very pleasant with Brandon, he was very polite and was there to help me through the whole empierce. polite and was there to help me through the whole empierce. More

Megan was very helpful in the purchase of the vehicle. Explained options very clearly, and listened. Explained options very clearly, and listened. More

Tony was very helpful and pleasant to work with, as he made our buying experience so smooth and seamless. Thank you Tony and Walsers! - Tim & Deb W made our buying experience so smooth and seamless. Thank you Tony and Walsers! - Tim & Deb W More

Best dealership experience Sales professional was courteous and helpful No pressure to buy and great services courteous and helpful No pressure to buy and great services More

Don't list cars that have already been presold! Not even a chance to buy. Deceptive and misleading tacrics to gain leads and build up a database of emails and phone numbers for marketing purposes. Not even a chance to buy. Deceptive and misleading tacrics to gain leads and build up a database of emails and phone numbers for marketing purposes. Other dealerships say "sale pending" but Walser doesn't. I wasted my time inquiring and couldn't get a straight answer at first. More

2 minutes agoNEW I put a $500 deposit down on a 2022 Honda Civic in mid-January for a vehicle that was expected to arrive by 5/1. Didn't receive a receipt or anything at the time. Around mid-April, I Honda Civic in mid-January for a vehicle that was expected to arrive by 5/1. Didn't receive a receipt or anything at the time. Around mid-April, I reached out to inquire that everything was still on track. Was told they couldn't find any record of my $500 deposit. I used a credit card and had to pull bank statements to provide proof. Seemed odd... Regardless, was informed there would be a slight delay and production was going to be around late April with the vehicle ready/delivered around mid May. Once again, no receipt. Today is 5/16 and I haven't received any updates from Alex the sales rep since 4/28. I was expecting the car to be ready this week. He responded it hasn't been built yet (no VIN) but "any day now". I called the manager immediately after and I'm being told now to expect a mid-June delivery. Unbelievable... With the pandemic and supply chain, I understand the delays. The lack of communication though it not excusable. While waiting, interest rates have gone up significantly, and new vehicles sold by Walser Honda now have a 5% over MSRP tacked on. That's another $1500 or so I'll have to eat. A terrible all-around experience. This would be the 3rd vehicle purchased from Walser Honda in 2 years and even experience has had problems. I am extremely frustrated and also disappointed. More