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Walser Honda
Burnsville, MN
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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The professionals at Walser always treat us with respect and courtesy. They have gained our trust and we feel we are in great hands for all our service needs. They know their stuff inside and out and make i and courtesy. They have gained our trust and we feel we are in great hands for all our service needs. They know their stuff inside and out and make intelligent and informed recommendations about the type of service that would be beneficial to maintain our vehicles properly. Highly recommended! More
Excellent service delivery and on site courtesy at the right price. No complaints about the onsite service. There was a problem finding the temporary location since I received no warning about a relocat right price. No complaints about the onsite service. There was a problem finding the temporary location since I received no warning about a relocation due to construction. Service appointments with a quality car are few and far between so the customer is reliant on the dealer to notify her of a location change. the service person was apologetic about the oversight. More
What A Scam!!! I visited the Burnsville Walser Honda last night looking for a used Honda Ridgeline. The salesperson I worked with (Adam) found a 2007 at their Walser Toyota in Bloomington for $17,998 and the night looking for a used Honda Ridgeline. The salesperson I worked with (Adam) found a 2007 at their Walser Toyota in Bloomington for $17,998 and they offered to transfer it to the Burnsville Honda. Now, the manager got involved and threw in his two cents of "We were already going to transfer that vehicle to our Burnsville location and put it on our lot for $19,9##, but we will still honor that $17,998 for you tomorrow"(creating the illusion that the car is currently priced too low and I better act now!). Up front, I told the salesperson that I do not want my payments to be higher than $###/month (wrong move on my part). After working out the numbers for payment/trade/down payment, at the $17,998 we were $40 less per month than what I told them, great (now they knew they could screw me out of a little more money). We shook hands and I waited to see the truck the next day at the Burnsville dealership on my way home from work. Today I received a call from Adam the salesperson. The truck did get brought down to the Burnsville Walser, but now they want to sell it to me for $18,999 ($1000 more). He explained that my payments will still be under the $250 and that if I don't buy it at the now $1000 extra, they are going to put it on their lot at $19,996 (really screwing over the next person). I have never worked with such a shady dealership! The people seemed nice, but in the end, they just want to make every dollar they can, even if it means lying to your face. I just visited Walser.com. The Ridgeline that I was looking at is now listed twice, once at $17,998 and at $19,996 and I have the screenshot to prove it! Why are they trying to screw someone? Because of this experience, I will never step foot in any Walser dealership again.. More
When I called for an appointment, I was given exactly the time that I asked for since my schedule is not very flexible. My car needed an expensive part (new IMA battery) and the warranty had just expired. Ni time that I asked for since my schedule is not very flexible. My car needed an expensive part (new IMA battery) and the warranty had just expired. Nicole and her manager agreed to replace the part without charge to me as a "hardship" case. In a friendly conversation with another service agent, I was then given extensive suggestions on how to drive in order to avoid having this happen again. The whole experience was very pleasant. I am happy that we are currently a three-Honda family: 2 Civic Hybrids and one CRV. More
I was referred to Walser by my brother in law. He had a friend Adam Pazdernik that had worked there and he did and excellent job helping me that day look for a used car. Also Adam Hoffman was a great help, friend Adam Pazdernik that had worked there and he did and excellent job helping me that day look for a used car. Also Adam Hoffman was a great help, he was the one who helped finalize my sale that day with my car. He was very friendly and patient. He did a very good job at explaining everything!! I would recomend buying a car through Walser! I left there feeling good about everything! More
Walser Honda exceeded my expectations with their outstanding customer service and professionalism. I could not have asked to work with a better sales rep than Jesse Rimpala. Jesse was honest, kind outstanding customer service and professionalism. I could not have asked to work with a better sales rep than Jesse Rimpala. Jesse was honest, kind and extremely patient with me. He listened to my needs and helped me find the perfect car for me. He made sure I checked out all of the possibilities that were available so I was confident with the decision I was making. He did a great job of making sure I understood everything too without making me feel pressured and I really appreciated that. Walser offered me a very fair price for my trade-in too. Everything about my experience from beginning to end was flawless. The next time I am in need of purchasing a car I will definitely ask for Jesse and I won't purchase from anyone else but Walser Honda...guaranteed! More
I needed to trade in 2 cars and purchased a different vehicle. It required more follow-up than a typical purchase due to title issues and Walser followed up on everything. I received the best price of 3 vehicle. It required more follow-up than a typical purchase due to title issues and Walser followed up on everything. I received the best price of 3 dealerships compared for traded-in vehicles and purchased my used Lexus for less than listed at other area dealerships. Jesse Rimpila was great to work with. I received a very fair deal. More
bad customer service before applying everything was good bad customer service before applying everything was good then i was given the run around i did everything they asked for and in the end i was told th bad customer service before applying everything was good then i was given the run around i did everything they asked for and in the end i was told that i needed a cosigner but i offered to double the down payment to 4000 and i was suppose to hear back never did now i have a cosigner i am buying a Honda but i will never buy from you More
The overall experience at this dealership was great. We had been car shopping for a while and had been to several different locations but when we got here everything just felt right. First, the price was j had been car shopping for a while and had been to several different locations but when we got here everything just felt right. First, the price was just amazing. It was right there, no gimmicks. The sales rep was just great, friendly and helpful. We were treated quite nicely and this felt really great. will defnitely reccomend them at any time. More
Adam was very willing to show us any car we wanted. we test drove both the civic and the accord he gave me full descriptions of both vehicles. Adam was very willing to answer all of our questions and he test drove both the civic and the accord he gave me full descriptions of both vehicles. Adam was very willing to answer all of our questions and he answered them very well. he was very friendly and easy to work with. have always had a great experience with walser but this was by far the best. More