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Walser Honda
Burnsville, MN
2,547 Reviews
When it comes to Honda sales near Minneapolis, MN, no one does it like we do at Walser Honda. Each and every employee at our Honda dealer is dedicated to buyer satisfaction and the quality of each customer's visit. From sales to service to parts to financing, visitors to Walser Honda will discover a genuinely satisfying shopping experience.
We are proud to provide our guests from St. Paul, Prior Lake and the surrounding area with some of the finest Honda models around. We have all sorts of standout sedans and classy coupes like the Honda Accord and Civic, plus an assortment of versatile SUVs like the Honda Pilot and Honda CR-V. We also sell a variety of used cars built by other automakers, making us a true one-stop shop for all your automotive needs. Best of all, you can count on an easy-to-understand sales process and affordable pricing at our Burnsville Honda dealer, whether you buy your car new, used or certified pre-owned. It's part of the Walser Way!
For your convenience, we offer much more than just new and used Honda sales. We cheerfully provide a full menu of Honda service procedures to Minnesota motorists. Our talented technicians can handle everything you need them to, from commonplace needs like oil changes and brake checks to comprehensive repairs to providing you with new suspension and drivetrain components. Make Walser Honda your destination for Honda parts and accessories, too -- we have an all-inclusive inventory to offer you and a team of experts who are happy to point you in the right direction should you ask for their help.
Heard enough and ready to shop here? Hop on down to our dealership today and we'll get started! Need directions to Walser Honda? We can be found at 14800 Buck Hill Road in Burnsville, MN, and we're open six days a week. See you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,547 reviews
August 12, 2013
We bought 2011 Honda Pilot Touring Gray from Joe Meurer on Saturday, July 27th and traded in our 2002 Honda Odyssey. It turned out that one stop light back lens was broken and one front fog lens was cracke on Saturday, July 27th and traded in our 2002 Honda Odyssey. It turned out that one stop light back lens was broken and one front fog lens was cracked on our Honda Pilot, he assured me that somebody from Service group will give me a call to arrange a meeting to replace those lenses. Nobody from Service Center ever called me. Joe never replied to my voicemail and email. Once they sell car to you they couldn't care less. UPDATE: Joe Meurer contacted me and had Service Center schedule repairs. Above mentioned problems were fixed as promised. More
by mykkai
Employees Worked With
Joe Meurer
August 03, 2013
Nice serves all are professionals, and I would like to volunteer one week to work at Honda dealer as appreciation to their great job at service. Thanks. Taha volunteer one week to work at Honda dealer as appreciation to their great job at service. Thanks. Taha More
by tahamu
Employees Worked With
All
July 20, 2013
David Berwald was the best. He knew exactly what I wanted, how I wanted to work and was very flexible and fair. I would recommend David and his Walser Honda dealership to anyone. The best part of th wanted, how I wanted to work and was very flexible and fair. I would recommend David and his Walser Honda dealership to anyone. The best part of the deal was David, Jason and their entire team took part in this surprise new car for my wife. I arranged for my wife to stop in an pick up some "paperwork" for my moms recent purchase there at Walser and the entire dealership was there to surprise her with her new Odyssey. She had no idea and was overwhelmed with the surprise. Great memory and good laughs for me and my family, thanks again! Greg & Jenny (kids Ethan, Jacob & Henry) More
by richethanjacob
Employees Worked With
David Berwald
May 03, 2013
First, I called in to get an appointment and was pleased they could see me the same day. I was on time and was greeted immediately by the attendant. The check in process was easy. My representative exp they could see me the same day. I was on time and was greeted immediately by the attendant. The check in process was easy. My representative explained everthing clearly as to what they were going to do AND gave me an estimate of the time it would take. Super! He could have showed me where the waiting area was but instead he escorted me there and pointed a few things out (like coffee etc.) Nice! He checked in with me once during the process to update me on things. I did get a new air filter but did not feel "upsold" because the notes they kept on me showed I should have had it done on my prior visit--but I did not do it at that time. Now was the good time to do it. The check out process was smooth. This dealership has it figured out! More
by rcasper
Employees Worked With
Cannot remember name
May 02, 2013
We were looking for a van to replace our handicap accessible van. The process of finding a modifiable vehicle, then having that vehicle modified, was a lengthy one. However, our salesman, Joe L., w accessible van. The process of finding a modifiable vehicle, then having that vehicle modified, was a lengthy one. However, our salesman, Joe L., was very understanding as it took us months to complete the process. When we were finally ready to purchase the vehicle (which is truly the crème de la crème of mini vans), Joe worked hard to find us our vehicle in the color we wanted and with all the "bells and whistles" that we desired. While we had the vehicle modified with a wheelchair ramp at another facility, Joe followed up with us to help us set up service for the add-ons that we had purchased on the day that we brought the van home. After the handicap modifications had been made, we returned the vehicle to Walser service to have the add-ons completed, and Joe was with us every step of the way, accompanying us to the service department to drop off the vehicle and to pick it up. He really put forth that extra effort even though we had already completed the purchase of our vehicle. The service department was also very accommodating. We are extremely satisfied with the product, staff, and service at Walser Honda! More
by cjk00l
Employees Worked With
Joe Lesniak
April 16, 2013
I have never complained about a dealership before. My story--purchased a new Honda Accord, which is a great car. I received a good deal until the paperwork was explained to me by my salesman and also th story--purchased a new Honda Accord, which is a great car. I received a good deal until the paperwork was explained to me by my salesman and also the sales team. I purchased the car in Burnsville, Minnesota but I live in Iowa so my tax is less and should be paid at the time I register the car in Iowa. The salesman and sales team assured me that the paperwork was correct and when I mentioned my concerns about lesser taxes and when I pay them, they said that they sell many cars to people in Iowa and this is correct. I even said that I think I will google this concern of mine during the sales transaction. The sales team said they would do it for me and came back telling me that they are indeed correct. I said ok since this is their business. Of course when I went to register my car in Iowa I was told that taxes are paid now, not when you buy your car, and tax is 5% not 6 or 7% which is a big difference when you are buying a new car. Of course, I have been told more than once that a refund check will come by the end of the week which was last week with no refund check yet. This dealership is not competent and not professional to return my call. More
by natureloveit19
Employees Worked With
Jesse Rimpila, Lisa Gearman, and the sales team.
April 08, 2013
My wife and I are proud owners of a 2013 Honda Odyssey. We were in the market for a new vehicle and we chose Walser Burnsville Honda because back in 2010, we purchased a vehicle from there and we loved the We were in the market for a new vehicle and we chose Walser Burnsville Honda because back in 2010, we purchased a vehicle from there and we loved the experience! I cannot believe I am actually saying this but we did enjoy our experience at the dealership. Jesse our salesperson had a lot to do with that. He was very polite, professional, friendly and did not make us feel pressured at all to buy He treated us with respect and at some point he actually left his area so that my wife can have the privacy to talk and make a decision that we felt good about. I will recommend Walser Burnsville Honda to anyone in the market for a vehicle and it doesn’t have to be a Honda. The first vehicle we purchased there 2 years ago was a Chevy Traverse the price at Walser was cheaper than what the Chevy dealers were given us. My wife and I are now customers for life! Don’t put up with the aggressiveness and the in your face attitude at most dealership go to Walser Honda and experience a friendly, professional and family attitude. More
by FredZoa
Employees Worked With
Jesse
March 22, 2013
The professionals at Walser always treat us with respect and courtesy. They have gained our trust and we feel we are in great hands for all our service needs. They know their stuff inside and out and make i and courtesy. They have gained our trust and we feel we are in great hands for all our service needs. They know their stuff inside and out and make intelligent and informed recommendations about the type of service that would be beneficial to maintain our vehicles properly. Highly recommended! More
by coufguy
Employees Worked With
TJ and Nicole
March 16, 2013
Excellent service delivery and on site courtesy at the right price. No complaints about the onsite service. There was a problem finding the temporary location since I received no warning about a relocat right price. No complaints about the onsite service. There was a problem finding the temporary location since I received no warning about a relocation due to construction. Service appointments with a quality car are few and far between so the customer is reliant on the dealer to notify her of a location change. the service person was apologetic about the oversight. More
by Goddess50
Employees Worked With
luke Dorner
March 12, 2013
What A Scam!!! I visited the Burnsville Walser Honda last night looking for a used Honda Ridgeline. The salesperson I worked with (Adam) found a 2007 at their Walser Toyota in Bloomington for $17,998 and the night looking for a used Honda Ridgeline. The salesperson I worked with (Adam) found a 2007 at their Walser Toyota in Bloomington for $17,998 and they offered to transfer it to the Burnsville Honda. Now, the manager got involved and threw in his two cents of "We were already going to transfer that vehicle to our Burnsville location and put it on our lot for $19,9##, but we will still honor that $17,998 for you tomorrow"(creating the illusion that the car is currently priced too low and I better act now!). Up front, I told the salesperson that I do not want my payments to be higher than $###/month (wrong move on my part). After working out the numbers for payment/trade/down payment, at the $17,998 we were $40 less per month than what I told them, great (now they knew they could screw me out of a little more money). We shook hands and I waited to see the truck the next day at the Burnsville dealership on my way home from work. Today I received a call from Adam the salesperson. The truck did get brought down to the Burnsville Walser, but now they want to sell it to me for $18,999 ($1000 more). He explained that my payments will still be under the $250 and that if I don't buy it at the now $1000 extra, they are going to put it on their lot at $19,996 (really screwing over the next person). I have never worked with such a shady dealership! The people seemed nice, but in the end, they just want to make every dollar they can, even if it means lying to your face. I just visited Walser.com. The Ridgeline that I was looking at is now listed twice, once at $17,998 and at $19,996 and I have the screenshot to prove it! Why are they trying to screw someone? Because of this experience, I will never step foot in any Walser dealership again.. More
by DanLagro
Employees Worked With
Adam
