Walser Honda

Excellent service from beginning to end. The staff took care of me, my car and when the service needed to take longer than a day, they got me in a rental and back home. Unlike other dealer The staff took care of me, my car and when the service needed to take longer than a day, they got me in a rental and back home. Unlike other dealerships, they did not make anything my problem. They simply took care of everything. More

The staff at Walser Honda was great to work with. They were offered the best price in the Twin Cities and had the largest selection. Staff was very courteous and worked efficiently to get me in and o They were offered the best price in the Twin Cities and had the largest selection. Staff was very courteous and worked efficiently to get me in and out while answering all of my many many questions. Staff was very patient and no pressure to make a decision. More

Got me in right away, took care of my car issues. Also made sure I had a ride, thanks! Jake has really help me out in the past. This is one of reason I keep coming back. Great guy to have on your tea Also made sure I had a ride, thanks! Jake has really help me out in the past. This is one of reason I keep coming back. Great guy to have on your team. More

received well, explained the car situation and recommendations were good. I like the car inspection video shared too.. and a good lounge to work while I wait! recommendations were good. I like the car inspection video shared too.. and a good lounge to work while I wait! More

Ben was so helpful, courteous and professional as well as friendly. Really appreciated how timely and efficient my service was. friendly. Really appreciated how timely and efficient my service was. More

They were very kind even when I had a hard time negotiating for the price of the truck. negotiating for the price of the truck. More

Ben was awesome to me when my van had an engine issue and needed immediate attention. He was helpful, honest in his assessment and gave options for next steps. I was thrilled with how he served me. needed immediate attention. He was helpful, honest in his assessment and gave options for next steps. I was thrilled with how he served me. More

Arrived 5mins before my appt time for a simple oil change. Waited a little over 2hrs to get it done -it wasn’t until I went up to the service advisor to inquire about the status of my car when he told change. Waited a little over 2hrs to get it done -it wasn’t until I went up to the service advisor to inquire about the status of my car when he told me they were just finishing up. And never got the courtesy car wash done, thanks a lot Walser Honda! More

The vehicle I was interested in was conveniently not locatable. I test drove a similar one and was happy to make my purchase. Suddenly the vehicle just happens to be out front. I mentioned that it was a locatable. I test drove a similar one and was happy to make my purchase. Suddenly the vehicle just happens to be out front. I mentioned that it was awfully dirty and asked if there would be a detail cleaning before getting it. The salesman said yes, and we finalized the deal. When I got the vehicle, it was barely cleaned. It had been 5 hours at the dealer getting this done, so I took it and left. After getting the vehicle home and cleaning it myself, I found personal items from the previous owner in the vehicle. At that point I was very unhappy. After a week, I realized they never sent me the gift card for doing a test drive. I reached out to the salesman and the manager, and both ignored my emails and calls. I had to call the dealer several times to get someone to help. I still have not received the gift card; the 3rd party site they use says the deal expired. This is by far the worst dealership I have ever dealt with. I advise not going there. More

Fast & very courteous service. Clearly explained the optional service options. Would highly recommend Walser Service. Clearly explained the optional service options. Would highly recommend Walser Service. More