Walser Honda
Burnsville, MN
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Nice collection. Got what I had asked for at a reasonable price. Very cordial, cooperative, patient, trustworthy and friendly staff. Erik (Eliason) and Brian and all others deserve a BIG thanks for all the h price. Very cordial, cooperative, patient, trustworthy and friendly staff. Erik (Eliason) and Brian and all others deserve a BIG thanks for all the help and assistance in ensuring that the deal went through. Looking forward towards further cooperation in the future. More
Honda Pilot. I went to Walser Honda in Burnsville to buy a new 2012 CRV. The sales person (Joe Lesniak) showed me the CRV. After driving the CRV he found I was disappointed. He then suggested I would only a new 2012 CRV. The sales person (Joe Lesniak) showed me the CRV. After driving the CRV he found I was disappointed. He then suggested I would only be happy with a new Pilot. I drove home that night with a Pilot. Joe was right, I really appreciated his help and knowledge of the vehicles. I am now an extremely happy Honda Pilot owner, what a car. I found the management there, Randy, Rick & Adam also to be extremely helpful. Definitley recommend Walser Honda, especially Joe. Great price and good selection and no pressure. More
My wife and I knew we wanted a CRV and knew the type of deal we wanted. We were promptly greeted and Adam Janecke, our salesman who took great care of us. While we test drove the vehicle, he answered all deal we wanted. We were promptly greeted and Adam Janecke, our salesman who took great care of us. While we test drove the vehicle, he answered all of our questions and pointed out the key features of the vehicle. Adam walked us through the purchase procedures insuring all of our questions were answered to our satisfaction. All of the personnel at Walser Honda made us feel that we were the most important customers in the showroom that day. We walked into the dealership to see if a deal might be possible and we left with a new CRV. I highly recommend Walser Honda and Adam Janecke to anyone looking for a great vehicle. More
Andrew Krauss was A great sales person to work with and he made the experience of buying a car an enjoyable experience rather than the intimidating experience i thought it would be...I would recommened him he made the experience of buying a car an enjoyable experience rather than the intimidating experience i thought it would be...I would recommened him and the Walser group to anyone looking to purchase a car. The service department was great as well and explained to me exactly what they were going to do and how long it would take. My car was done when they said it would be and i was very happy. More
Larry Flaa helped my wife and I with the purchase of our first Honda. We purchased a 2006 Honda Pilot LX from here and were very greatful to have Larry as our dealer. When our first choice didn't work out L first Honda. We purchased a 2006 Honda Pilot LX from here and were very greatful to have Larry as our dealer. When our first choice didn't work out Larry called us to tell us about this one. He was not pushy or rude (like Volkwaggen dealers) and he made sure all of our questions were answered prior to us committing to something. My wife and I greatly appreciate Larry for what he did, and all the Walser Staff for making this process smooth and fast. WE WILL DEFINATELY BEING GOING BACK to get our next car from there! More
My wife and I purchased a used Acura RDX with "assistance" from Larry Flaa. After agreeing to the purchase and getting the car home, we discovered that the car came with no floor mats, one key (w "assistance" from Larry Flaa. After agreeing to the purchase and getting the car home, we discovered that the car came with no floor mats, one key (we had to have key made and be reimbursed later), no owners manual and previously agreed upon cosmetic corrections could not be fixed. Larry's favorite phrase quickly became "nothing could be done." We contacted Larry's manager, Dan Relsch, who promised to make the situation right with a replacement mats and an owner's manual. Dan promised a followup call within two days, but he never called back despite our leaving multiple messages (we are still waiting for his call). Finally, three weeks and many phone calls later, Larry informed us that our "RDX floor mats" and owner's manual were available. We got the mats home and, sure enough, the mats were for a CRV and didn't fit our car. It was yet another act of either complete incompetence, willful dishonesty or most likely, both. We finally spoke with a senior manager, who claims to have order the correct mats...we shall see. What a tremendous hassle and irritation! If you wish to be deal with a cheap, incompetent and/or dishonest dealer who is happy to take your money and then disappear, go to Wasler Honda. Otherwise take your money and run. More
I would never think to take my vehicle to any other service place. Burnsville Walser Honda is excellent. Mike is a trusted, professional employee. It is his quality of service that ensures I will only service place. Burnsville Walser Honda is excellent. Mike is a trusted, professional employee. It is his quality of service that ensures I will only bring my car to his service department. Thank you Mike! More
In a word, "Trust". They let you know if it needs to be done, or can it wait. They work hard make sure you are comfortable and satisfied. We have 5 Honda's in the family. All, are services t needs to be done, or can it wait. They work hard make sure you are comfortable and satisfied. We have 5 Honda's in the family. All, are services there! More
"3 days or 300 hundred miles" is a marketing trick. If you buy a car from Walser and you find out the car needs work after you drove it off the lot - 1. They will not fix it 2. If you bring that trick. If you buy a car from Walser and you find out the car needs work after you drove it off the lot - 1. They will not fix it 2. If you bring that car back and get another one - you are stuck with the second choice regardless of what the problems might be. The policy ONLY applies to the first car (even if you bring it within the three days of the purchase of the 1st car). So technically it's like a lottery and if the second ticket doesn't win - you are out of luck. I have taken the policy wording all the way up to the GM and that achieved absolutely nothing. I am not even going to tell you how many phone calls I had to go through to try to get this resolved and how nobody at Walser ever calls you back once you buy a car from them. I don't know if it has ever happened to you anywhere else but at Walser I was told by a manager that he feels there is no need to talk to me and that the issue has been resolved through one of his employees. Mind you i bought a $17000 car from them and I got to talk to the manager once. I encourage you to not buy from Walser as they fail to meet customer's needs at every step at every level once they have your money. Plenty of other dealers out there. More
We had noticed some vibrations on our Odyssey van while freeway driving at certain RPMs. It was hard to describe the exact issue, but James and his team did some test driving to diagnose the problem. The freeway driving at certain RPMs. It was hard to describe the exact issue, but James and his team did some test driving to diagnose the problem. They also wanted to have a tranmission tech check it out the next day, so a rental car was arranged for me after work. I work in the Burnsville area, but live on the north side of town, so I greatly appreciated the loaner car. James kept us in the loop the whole time; telling us what they were looking at and what the next steps would be. We had purchased the extended warranty on our used van, which was a great thing since much of the needed work ended up being covered. Overall it was a smooth car repair experience working with Walser Honda. They are very friendly and treat their customers well. I would not hesitate to call James with any question or issue with our van in the future. He did a great job working with the warranty group and getting the approved work done in a timely manner. He made the service experience easy and painless. Now our van drives just wonderfully. No more juttering on the freeway, just smooth sailing! Thanks for a great customer experience! More