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Walser Honda
Burnsville, MN
2,392 Reviews
When it comes to Honda sales near Minneapolis, MN, no one does it like we do at Walser Honda. Each and every employee at our Honda dealer is dedicated to buyer satisfaction and the quality of each customer's visit. From sales to service to parts to financing, visitors to Walser Honda will discover a genuinely satisfying shopping experience.
We are proud to provide our guests from St. Paul, Prior Lake and the surrounding area with some of the finest Honda models around. We have all sorts of standout sedans and classy coupes like the Honda Accord and Civic, plus an assortment of versatile SUVs like the Honda Pilot and Honda CR-V. We also sell a variety of used cars built by other automakers, making us a true one-stop shop for all your automotive needs. Best of all, you can count on an easy-to-understand sales process and affordable pricing at our Burnsville Honda dealer, whether you buy your car new, used or certified pre-owned. It's part of the Walser Way!
For your convenience, we offer much more than just new and used Honda sales. We cheerfully provide a full menu of Honda service procedures to Minnesota motorists. Our talented technicians can handle everything you need them to, from commonplace needs like oil changes and brake checks to comprehensive repairs to providing you with new suspension and drivetrain components. Make Walser Honda your destination for Honda parts and accessories, too -- we have an all-inclusive inventory to offer you and a team of experts who are happy to point you in the right direction should you ask for their help.
Heard enough and ready to shop here? Hop on down to our dealership today and we'll get started! Need directions to Walser Honda? We can be found at 14800 Buck Hill Road in Burnsville, MN, and we're open six days a week. See you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,392 reviews
April 16, 2013
I have never complained about a dealership before. My story--purchased a new Honda Accord, which is a great car. I received a good deal until the paperwork was explained to me by my salesman and also th story--purchased a new Honda Accord, which is a great car. I received a good deal until the paperwork was explained to me by my salesman and also the sales team. I purchased the car in Burnsville, Minnesota but I live in Iowa so my tax is less and should be paid at the time I register the car in Iowa. The salesman and sales team assured me that the paperwork was correct and when I mentioned my concerns about lesser taxes and when I pay them, they said that they sell many cars to people in Iowa and this is correct. I even said that I think I will google this concern of mine during the sales transaction. The sales team said they would do it for me and came back telling me that they are indeed correct. I said ok since this is their business. Of course when I went to register my car in Iowa I was told that taxes are paid now, not when you buy your car, and tax is 5% not 6 or 7% which is a big difference when you are buying a new car. Of course, I have been told more than once that a refund check will come by the end of the week which was last week with no refund check yet. This dealership is not competent and not professional to return my call. More
by natureloveit19
Employees Worked With
Jesse Rimpila, Lisa Gearman, and the sales team.
April 08, 2013
My wife and I are proud owners of a 2013 Honda Odyssey. We were in the market for a new vehicle and we chose Walser Burnsville Honda because back in 2010, we purchased a vehicle from there and we loved the We were in the market for a new vehicle and we chose Walser Burnsville Honda because back in 2010, we purchased a vehicle from there and we loved the experience! I cannot believe I am actually saying this but we did enjoy our experience at the dealership. Jesse our salesperson had a lot to do with that. He was very polite, professional, friendly and did not make us feel pressured at all to buy He treated us with respect and at some point he actually left his area so that my wife can have the privacy to talk and make a decision that we felt good about. I will recommend Walser Burnsville Honda to anyone in the market for a vehicle and it doesn’t have to be a Honda. The first vehicle we purchased there 2 years ago was a Chevy Traverse the price at Walser was cheaper than what the Chevy dealers were given us. My wife and I are now customers for life! Don’t put up with the aggressiveness and the in your face attitude at most dealership go to Walser Honda and experience a friendly, professional and family attitude. More
by FredZoa
Employees Worked With
Jesse
March 22, 2013
The professionals at Walser always treat us with respect and courtesy. They have gained our trust and we feel we are in great hands for all our service needs. They know their stuff inside and out and make i and courtesy. They have gained our trust and we feel we are in great hands for all our service needs. They know their stuff inside and out and make intelligent and informed recommendations about the type of service that would be beneficial to maintain our vehicles properly. Highly recommended! More
by coufguy
Employees Worked With
TJ and Nicole
March 16, 2013
Excellent service delivery and on site courtesy at the right price. No complaints about the onsite service. There was a problem finding the temporary location since I received no warning about a relocat right price. No complaints about the onsite service. There was a problem finding the temporary location since I received no warning about a relocation due to construction. Service appointments with a quality car are few and far between so the customer is reliant on the dealer to notify her of a location change. the service person was apologetic about the oversight. More
by Goddess50
Employees Worked With
luke Dorner
March 12, 2013
What A Scam!!! I visited the Burnsville Walser Honda last night looking for a used Honda Ridgeline. The salesperson I worked with (Adam) found a 2007 at their Walser Toyota in Bloomington for $17,998 and the night looking for a used Honda Ridgeline. The salesperson I worked with (Adam) found a 2007 at their Walser Toyota in Bloomington for $17,998 and they offered to transfer it to the Burnsville Honda. Now, the manager got involved and threw in his two cents of "We were already going to transfer that vehicle to our Burnsville location and put it on our lot for $19,9##, but we will still honor that $17,998 for you tomorrow"(creating the illusion that the car is currently priced too low and I better act now!). Up front, I told the salesperson that I do not want my payments to be higher than $###/month (wrong move on my part). After working out the numbers for payment/trade/down payment, at the $17,998 we were $40 less per month than what I told them, great (now they knew they could screw me out of a little more money). We shook hands and I waited to see the truck the next day at the Burnsville dealership on my way home from work. Today I received a call from Adam the salesperson. The truck did get brought down to the Burnsville Walser, but now they want to sell it to me for $18,999 ($1000 more). He explained that my payments will still be under the $250 and that if I don't buy it at the now $1000 extra, they are going to put it on their lot at $19,996 (really screwing over the next person). I have never worked with such a shady dealership! The people seemed nice, but in the end, they just want to make every dollar they can, even if it means lying to your face. I just visited Walser.com. The Ridgeline that I was looking at is now listed twice, once at $17,998 and at $19,996 and I have the screenshot to prove it! Why are they trying to screw someone? Because of this experience, I will never step foot in any Walser dealership again.. More
by DanLagro
Employees Worked With
Adam
March 08, 2013
When I called for an appointment, I was given exactly the time that I asked for since my schedule is not very flexible. My car needed an expensive part (new IMA battery) and the warranty had just expired. Ni time that I asked for since my schedule is not very flexible. My car needed an expensive part (new IMA battery) and the warranty had just expired. Nicole and her manager agreed to replace the part without charge to me as a "hardship" case. In a friendly conversation with another service agent, I was then given extensive suggestions on how to drive in order to avoid having this happen again. The whole experience was very pleasant. I am happy that we are currently a three-Honda family: 2 Civic Hybrids and one CRV. More
by Achberger0304
Employees Worked With
Nicole
October 24, 2012
I was referred to Walser by my brother in law. He had a friend Adam Pazdernik that had worked there and he did and excellent job helping me that day look for a used car. Also Adam Hoffman was a great help, friend Adam Pazdernik that had worked there and he did and excellent job helping me that day look for a used car. Also Adam Hoffman was a great help, he was the one who helped finalize my sale that day with my car. He was very friendly and patient. He did a very good job at explaining everything!! I would recomend buying a car through Walser! I left there feeling good about everything! More
by tashas5
Employees Worked With
Adam Hoffman
October 22, 2012
Walser Honda exceeded my expectations with their outstanding customer service and professionalism. I could not have asked to work with a better sales rep than Jesse Rimpala. Jesse was honest, kind outstanding customer service and professionalism. I could not have asked to work with a better sales rep than Jesse Rimpala. Jesse was honest, kind and extremely patient with me. He listened to my needs and helped me find the perfect car for me. He made sure I checked out all of the possibilities that were available so I was confident with the decision I was making. He did a great job of making sure I understood everything too without making me feel pressured and I really appreciated that. Walser offered me a very fair price for my trade-in too. Everything about my experience from beginning to end was flawless. The next time I am in need of purchasing a car I will definitely ask for Jesse and I won't purchase from anyone else but Walser Honda...guaranteed! More
by kittyplaysdrum
Employees Worked With
Jesse Rimpala
August 27, 2012
I needed to trade in 2 cars and purchased a different vehicle. It required more follow-up than a typical purchase due to title issues and Walser followed up on everything. I received the best price of 3 vehicle. It required more follow-up than a typical purchase due to title issues and Walser followed up on everything. I received the best price of 3 dealerships compared for traded-in vehicles and purchased my used Lexus for less than listed at other area dealerships. Jesse Rimpila was great to work with. I received a very fair deal. More
by jaanerud
Employees Worked With
Jesse Rimpila
April 09, 2012
bad customer service before applying everything was good bad customer service before applying everything was good then i was given the run around i did everything they asked for and in the end i was told th bad customer service before applying everything was good then i was given the run around i did everything they asked for and in the end i was told that i needed a cosigner but i offered to double the down payment to 4000 and i was suppose to hear back never did now i have a cosigner i am buying a Honda but i will never buy from you More
by ghassan9700
Employees Worked With
jason aft
