Walser Honda

Excellent service and communication. Kyle Antes was very professional and answered all of my questions. Kyle Antes was very professional and answered all of my questions. More

Best experience I have ever had buying a vehicle. From the Salesperson Chris B, Joe S (Sales Manager) to the General Manager Brent F, and all the staff. They made me feel that I was a valued customer From the Salesperson Chris B, Joe S (Sales Manager) to the General Manager Brent F, and all the staff. They made me feel that I was a valued customer through the whole process. Wonderful people to deal with, and I would highly recommend this Dealership to all of my friends and relatives looking to buy a Honda. More

This was the worst car buying experience I've ever had. The seller did not allow us to explore options we were interested in, was rude and condescending, had no information or interest in finding answers t The seller did not allow us to explore options we were interested in, was rude and condescending, had no information or interest in finding answers to our questions, pressured us into a sale on a vehicle that ended up being in such bad shape I had to return it. I was refused previous owner/Carfax information. The mechanics claimed there was no way to know that the car wasn't functioning, but it was clear they just cleared the codes on the car and hoped it would last until the return window closed. They offered to fix the car, likely at my own expense. Now that all is said and done I get multiple phone calls a day from their marketing about my "new car" and despite me asking to be removed from their call list, I haven't been. I will never shop with Walser again, they don't care about the safety of their customers and don't care about helping them purchase a vehicle that will work for them. It's all about a quick sale. The Burnsville location should be shut down with the amount of complaints they get, I just wish I would have listened before I made the mistake of buying there. More

I don’t really want to have to do this part. I’m and happy with the service I’m and happy with the service More

Chad was knowledgeable and patient. He answered all of my questions and got me into the vehicle I had been wanting. I would definitely recommend him to anyone shopping for a Honda! He answered all of my questions and got me into the vehicle I had been wanting. I would definitely recommend him to anyone shopping for a Honda! More

The entire process went very quickly, and was very simple. Cole continued to keep me informed of everything in the process that was happening and we were finished in plenty of time. simple. Cole continued to keep me informed of everything in the process that was happening and we were finished in plenty of time. More

Scott was pleasant, helpful, and courteous. The waiting room area very comfortable which makes the wait tolerable. The waiting room area very comfortable which makes the wait tolerable. More

I had a great experience, I had gone to the "wrong" Honda dealership initially and felt like I was caught in a spider web and when I finally was able to leave and found Walser in Burnsville, it was a complet dealership initially and felt like I was caught in a spider web and when I finally was able to leave and found Walser in Burnsville, it was a completely different atmosphere. Megan Cooley was my salesperson and she made the process fun as well as informative:) More

It was fairly easy to make an appointment but because it was a recall, had to be done by phone. Didn’t like the steps I had to go through. The actual appointment was done within the time I was told and wa was a recall, had to be done by phone. Didn’t like the steps I had to go through. The actual appointment was done within the time I was told and was pleasant and efficient. I was pleased. More

The unfortunate part about this dealership is it’s hard to get someone on the phone to set up an appointment. Due to the virtual appointment set up I ran into a frustrating situation where I was told the r to get someone on the phone to set up an appointment. Due to the virtual appointment set up I ran into a frustrating situation where I was told the rear of the vehicle needs to be empty for oil changes. I could’ve had that done had someone let me know. The service goes fairly quickly which is good. I’ve only waited at most 1.5 hours the last few times. I appreciate the videos the technician takes and transparency of the dealership. More