Walser Honda

Took to much time, computer system was down, maybe should have provided some lunch. Didn't have time to detail car or talk about operations of vehicle, had to come back have provided some lunch. Didn't have time to detail car or talk about operations of vehicle, had to come back More

Brandon was Great to work with! He answered all my questions and and took care of us. He answered all my questions and and took care of us. More

The service was performed promptly. Customer service and communication was great. This survey is the most unpleasant part of the process. Customer service and communication was great. This survey is the most unpleasant part of the process. More

Jusin gave me the red carpet treatment and made sure I was well taken care of. Only complaint I had was waiting to be acknowledge when I first walked in. It was busy but with all the staff that was the was well taken care of. Only complaint I had was waiting to be acknowledge when I first walked in. It was busy but with all the staff that was there, it seems like someone could at least acknowledge my presence. More

Lack of communication and service were sub par at best. Bought a truck that was traded in to them and they have had it longer than I have owned it fixing a few issues that would only take an hour to fix on Bought a truck that was traded in to them and they have had it longer than I have owned it fixing a few issues that would only take an hour to fix once they have the parts. They had it over a week after I had an appointment to drop it off and they hadn't even looked at it yet! I had to drive there 45 minutes from my house to talk to them in person to get any answers and light a fire under them to get things going. No apology or word from Damion (sales) or Bill (assistant service manager) for their lack of communication! Worst vehicle buying experience I have ever had! Only plus was Neng and Jim who got me the answers I needed and got the fixes underway. More

Liked the staff very much, the issue I had was the details after the deal was finalized. Had to sign papers multiple times, request updates on the vehicle status and a mistake was made in terms of th details after the deal was finalized. Had to sign papers multiple times, request updates on the vehicle status and a mistake was made in terms of the features of the vehicle. I still very much like the Ridgeline I purchased, but the follow through could have been better. More

I’ll give you a rating but not a review. This is just me talking to Siri and Siri writing this stuff so that you have words. This is just me talking to Siri and Siri writing this stuff so that you have words. More

Cole was great throughout the process. He was patient and answered all the questions that we had. He was patient and answered all the questions that we had. More

Great work done to my car Great customer service Friendly Very pleased with Walser and the staff Friendly Very pleased with Walser and the staff More

excellent service and very informative about my fob which I could not figure out probably due to eye surgery which finally cleared up. I could not figure out probably due to eye surgery which finally cleared up. More