Walser Honda
Burnsville, MN
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Service was great, but I was disappointed with the lack of communication. My vehicle was ready four days (two business days) later than projected. I had to call to get an update. of communication. My vehicle was ready four days (two business days) later than projected. I had to call to get an update. More
The salesperson was very patient with all my questions and answered them as many times as I needed him to until I understood. I also appreciated him picking me up at home and bringing me to the dealer the and answered them as many times as I needed him to until I understood. I also appreciated him picking me up at home and bringing me to the dealer the day I bought my car, as I was without a vehicle at the time. I did not have any experience with the service center, as asked about further on in this questionnaire. More
The service to put in the fuel pump was prompt and concise. Ordering the fuel pump on the other hand was a disaster. Service team who orders parts and creates invoices needs work. Was told multiple ti concise. Ordering the fuel pump on the other hand was a disaster. Service team who orders parts and creates invoices needs work. Was told multiple times the part was on order but we had to wait because of the back order, then our original order that we placed disappeared. More
It was clean in both lobby and garage area. The staff was helpful for the services that I needed. The staff was helpful for the services that I needed. More
Yes the service was good. They were replacing the tile floor so it was a bit loud sometimes. They were replacing the tile floor so it was a bit loud sometimes. More
Cutomer service is terrible. From the top managers to the service personnel. I have bought 3 vehicles since 2003. And have been loyal to Honda. I expected Honda to treat me the s From the top managers to the service personnel. I have bought 3 vehicles since 2003. And have been loyal to Honda. I expected Honda to treat me the same. I will shop elsewhere going forward. More
It is extreme difficult to schedule an appointment for services. You have way to many menu the customer get sent to. services. You have way to many menu the customer get sent to. More
Jake was outstanding. He was capable, constructive, and thoughtful. He ought to get a raise and promotion. Every effort should be made to retain him. He was capable, constructive, and thoughtful. He ought to get a raise and promotion. Every effort should be made to retain him. More