Walser Chrysler Jeep Dodge RAM - Service Center

Charged for extended warranty and failed to fix engine issue Not being willing to help with complex issue issue Not being willing to help with complex issue More

He took care of insurance and a rental car And gave me good information on what was fixed good information on what was fixed More

Good I'm good Good good good good good G g g g g G g More

I had to keep calling back to get my recall taken care of and had to wait for advisors to to finish a personal conversation to get help and had to wait for advisors to to finish a personal conversation to get help More

It's not Mohamed's fault about the receptionist that failed to tell me about your policy of keeping the car to look at for an appointment of getting a check engine light checked out. It is the fact you failed to tell me about your policy of keeping the car to look at for an appointment of getting a check engine light checked out. It is the fact you have the policy and wasn't informed during the appointment More

Car was there a full day before they even looked at it. Antifreeze is leaking. They didn't find the leak and gave up. Antifreeze doesn't just go away without a leak. Still charged me. Now it's still leakin Antifreeze is leaking. They didn't find the leak and gave up. Antifreeze doesn't just go away without a leak. Still charged me. Now it's still leaking and I have to go back. More

Oil change and tire rotation. Forgot my coffee cup which my rep found and held for me Forgot my coffee cup which my rep found and held for me More

They fixed my problem, but seemed short on staff. We're not welcoming, just business Fair We're not welcoming, just business Fair More

Overall the communication and timing was great. But prior to bringing in my car, the engine never had a rotten egg / sulfur smell. Then once I took it home i immediately noticed it. It is almost un But prior to bringing in my car, the engine never had a rotten egg / sulfur smell. Then once I took it home i immediately noticed it. It is almost unbearable. I was actually going to call tomorrow to schedule an appointment to look at that, plus the continually issue I have with the auto on/off (I've had this fixed at least once or twice at your location and it's busted again). More

Amber was awesome and helped me throughout the process. She kept me updated and was very supportive. She kept me updated and was very supportive. More