Walser Chrysler Jeep Dodge RAM

It started out rocky, when on the chat online. I asked for a copy of the invoice. What I recieved was an itemized copy of the sticker, which plainly stated "not an invoice on the bottom". (took almost 2 d for a copy of the invoice. What I recieved was an itemized copy of the sticker, which plainly stated "not an invoice on the bottom". (took almost 2 days to recieve) Drove there to give em another chance and look at their large inventory. I wanted to get my trade in appraised before anything. This took 1.5 hrs! Took a test drive. Came back in to find slightly lowball price on my trade in. Then the circle jerk of people sitting down and talking about nothing ...Pushy, pushy our financing is better. I decide to check my credit union to see if I could get a better rate, just to get out! (5 hours now) Came back next day w/ approved financing from credit union. Still not happy about trade in price. Asked to neg this and got a straight out, nope. Then how about we work on sale price. Then the run around started again, mgr getting pissy w/ me, just sign, sign, sign, then write us a personal check and get check from credit unoin to reinburse yourself...I left. Never to come back. Whew, just glad I didn't sign. I just saved $2K total at another dealer! If you can afford to lose 1-2 G's, stop in and tell them u want it and you will get it at their price, nor yours, period- Take it or leave it! More

Kelly (Mgr) is a condescending "B". She did everything she could NOT to sell a car. Willing to lose deal over a 2nd key. Worst Sales Person Ever!!!! If we didn't love Katie (a good sales person everything she could NOT to sell a car. Willing to lose deal over a 2nd key. Worst Sales Person Ever!!!! If we didn't love Katie (a good sales person) we would have walked. Walter should fire this moron! . More

I purchased my last vehicle at Walser Chrysler Jeep Dodge and have been taking it there for service ever since - and those free oil changes for life of the vehicle are a nice perk. This is a dealership that and have been taking it there for service ever since - and those free oil changes for life of the vehicle are a nice perk. This is a dealership that has continually improved the customer experience with each passing year. The service managers are professional, courteous, and informative. The waiting room seems to be in a continuous state of improvement to make it more customer-friendly. The service advisers conduct personal one-on-one reviews with customers every step of the way as their vehicle is being worked on, and the vehicle is returned to the customer washed on the outside, clean on the inside. I've never had to return my vehicle for re-work. This type of service isn't cheap, but I will pay for value steeped in trust that the right things will be done to ensure the safety and performance of my vehicle. In my case, my vehicle is a 2004 Jeep Liberty with well over 100,000 miles on it. It's a high-quality vehicle, anyhow, but the service I receive at Walser Chrysler Jeep Dodge ensures that it stays that way. My wife and I agree that we are going to hate giving up this vehicle when the time comes because it's been so reliable and functional, particularly in light of our Minnesota winters. We also agree on where we will buy our next new vehicle - Walser Chrysler Jeep Dodge. No question. More

I have purchased my last 3 cars from Walser in Hopkins. The service department is outstanding. They greet me by name and always provide detailed information regarding the service to my vehicle. I wouldn' The service department is outstanding. They greet me by name and always provide detailed information regarding the service to my vehicle. I wouldn't go anywhere else!!!! More

We found the car of my dreams on Craigslist - drove over to the Walser dealership to take a look. Met Tony Leovan and the transaction went extremely well. Why? Well we had a ton of questions about the vehic to the Walser dealership to take a look. Met Tony Leovan and the transaction went extremely well. Why? Well we had a ton of questions about the vehicle. He answered them all. Buying a car is a big expense. Tony made us feel at home at the dealership. No hard sell, let me get my manager run around. He took care of our transaction from beginning to end! To be honest we had a list of 5 similar cars to look at that day. After taking a test drive, on which Tony suggested a trip that covered every type of road condition, and after getting more information on the vehicle we cancelled our plas for the rest of the day and purchased our first selection. I am so happy with this car and Tony left me with a positive feeling about car dealerships! No more fear. Next car I am just going back to Tony. Many thanks Walser! More

THe service was excellent. Dustin and Jay were extremely helpful in getting me the price I was hoping to spend monthly on the vehicle I wanted. Very comfortable conditions while the process happened. I rea helpful in getting me the price I was hoping to spend monthly on the vehicle I wanted. Very comfortable conditions while the process happened. I really appreciated that Dustin carefully explained everything without ever being pushy just helpful. I would definitely recommend thie dealership to my friends. Thank you More

My mom and I purchased 2011 Jeep Patriots and we are very happy with them! We really appreciated Tony's great service and we will definitely refer friends and family to Walser CJD. happy with them! We really appreciated Tony's great service and we will definitely refer friends and family to Walser CJD. More

We consider Paul almost our personal car expert. This is the sixth vehicle we have purchased through Paul at Walser. He answers all of our questions completely, researches our requests and is thorough to a the sixth vehicle we have purchased through Paul at Walser. He answers all of our questions completely, researches our requests and is thorough to a fault. He makes the car buying process simple and enjoyable. WE couldn't be happier with the sales or service we get from Walser. Thank you!! More

Dustin at Hopkins Chrysler/Jeep/Dodge helped me with my purchase of a 2005 Honda Civic. After a week of driving it, I am absolutely LOVING the car. It's a beautiful car and seems to be running and driving purchase of a 2005 Honda Civic. After a week of driving it, I am absolutely LOVING the car. It's a beautiful car and seems to be running and driving great. I especially appreciate Dustin's efforts to get me in and out of the office in a timely fashion while still ensuring I was treated well, offered all necessary services, and received a fantastic car! Buying a car is a HUGE investment... one that I'd never done before on my own, so I was intimidated and stressed out. However, Dustin made me feel secure and confident. His work was efficient, yet thorough. I will definitely refer friends and family to Walser, and especially to Dustin at your location in Hopkins. THANKS! More

Dustin Brierley did an exceptional job throughout the sales process for my new Jeep Wrangler. I initially approached Dustin to discuss rims and tires for my 2009 Jeep Wrangler. But my decision to put n sales process for my new Jeep Wrangler. I initially approached Dustin to discuss rims and tires for my 2009 Jeep Wrangler. But my decision to put new rims and tires on my Jeep meant I would need to keep that Wrangler for several years to, in my mind, make the investment worthwhile. Dustin helped me compare the accessory investment with the cost of a new Jeep Wrangler. When we considered the cost of an upcoming service requirement for the 2009 Wrangler, possible new brakes and new tires, then looked at the trade-in value of my 2009 Jeep Wrangler, I made the decision to forgo the accessories for my 2009 Jeep and instead purchased a new 2012 Jeep Wrangler. Dustin located the Jeep I wanted in Rochester and got that vehicle up here to Walser Chrysler Jeep in Hopkins. He had much of the paperwork done ahead of time before I arrived to pick up the new vehicle -- the transaction was streamlined and I was out the door with a new 2012 Silver Jeep Wrangler Sahara in no time! I love my new vehicle. More