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Walser Chrysler Jeep Dodge RAM

Hopkins, MN

4.4
997 Reviews
At our CJDR dealership near Minneapolis, MN, you benefit from having both our expansive selection of new and used vehicles as well as the Walser Way of doing business. It’s a winning combination that keeps our customers coming back for more. What is the Walser Way? In a word: satisfaction. It’s a way of serving car shoppers that puts the customer’s needs first and foremost. Every vehicle we sell is marked with our pre-discounted Walser Upfront Price — you don’t have to haggle, negotiate or beg for reasonable prices here. We also pay our employees hourly, freeing them from the pressure of earning commissions and enabling them to serve you honestly and to the best of their ability. The list of Walser Way benefits continues, but the point is clear: we care about you and the quality of your experience above all else! Browse our inventory and you’ll see we mean what we say. We have a huge assortment of Chrysler, Jeep, Dodge and Ram vehicles for sale at the Best Prices and in every style you can think of, providing you with plenty of purchase options. Want a Jeep Cherokee for your next road trip? Seeking a strong Ram truck like the 2500 for your jobsite or vacation needs? You’ve come to the right place — Walser Chrysler Jeep Dodge Ram has it all. Whether you’d prefer a top-of-the-line new model or would rather spring for a more affordable used or certified pre-owned version, our salespeople and finance professionals will be with you at every step of the way. Come to Walser Chrysler Jeep Dodge Ram for service the next time you need maintenance or repairs. Our skilled service professionals are expertly trained and will get the job done efficiently. We’ve also got all the Chrysler, Jeep, Dodge, and Ram components you need, with plenty of OEM parts and accessories for sale at great prices. We’re well aware that there are many places you could go to buy a car, which is why we go out of our way to ensure your car-shopping and -service experience at Walser Chrysler Jeep Dodge Ram is the best it can possibly be. Call or visit today!
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314 Main St

Hopkins, MN

55343

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Showing 999 reviews

December 09, 2018

Horrible Customer Service and buying experience I purchased a Range Rover Sport from this dealer. Unfortunately the sales advisor was unfamiliar with this type of SUV and the options that were avai More

by Andrew04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff and Nadia
Dec 24, 2018 -

Walser Chrysler Jeep Dodge RAM responded

Thank you for reaching out to us. We're very sorry to hear that your experience was not worthy of 5 stars. Customer care is important to us, and we'd like to talk with you directly about this experience. Please reach out to our General Manager (Nand Mehra, 952-345-0854) at your convenience. We look forward to speaking and learning how we can make this right. Thank you.

October 18, 2018

Slow service and rude staff 2014 Dodge Challenger had engine water damage. Car was towed to Walser in Hopkins. Requested new engine instead of the used one covered by insurance More

by Disappointed customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Evan in service..Eric belligerent service manager and GM
Nov 05, 2018 -

Walser Chrysler Jeep Dodge RAM responded

Thank you for reaching out to us. We'd like to sincerely apologize for any miscommunication that occurred during your visit. The experience you detailed does not match our standards of service or the way we aim to conduct business. We take customer feedback seriously, and we will use this to continue improving our processes in the future. Please reach out to our General Manager (Nand Mehra, 952-345-0854) so we can speak directly. Thank you.

October 15, 2018

terrible customer service I just purchased a used vehicle from Hopkins Walser and have been made to feel like I am inconveniencing them to give them my money. I had contacted More

by buyer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
nate paul
Oct 31, 2018 -

Walser Chrysler Jeep Dodge RAM responded

Thank you for reaching out to us. We would like to apologize for the less than satisfactory experience with us. I would like to speak with you directly at your convenience. Please reach out to me so we can speak about how we can better serve you. Thank you. Nand Mehra, General Manager (952-345-0854)

September 17, 2018

Positive experience! Worked with Karl to buy a used car and had an excellent experience. Would recommend him and Walser to others. Great service, painless process, friend More

by Otto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Schulz
Oct 12, 2018 -

Walser Chrysler Jeep Dodge RAM responded

That's awesome, Otto! Thanks for the 5 star review and for choosing Walser!

August 24, 2018

unable to diagnose problem Walser replaced the heater core on my car in May 2016. By September 2017 the car was leaking antifreeze smoke into the passenger cabin through the ve More

by Theresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike, Erik (service)
Aug 27, 2018 -

Walser Chrysler Jeep Dodge RAM responded

Theresa - Thank you for reaching out about this situation. We'd like to sincerely apologize for the inconvenience you experienced. It doesn't match our standards of service and is concerning. Our Service Manager (Erik Rekdal, 952-945-7254 / erekdal@walser.com) would like to speak with you personally to learn how we can make this right. Please reach out at your convenience. Thank you.

April 26, 2018

They do not do business like they use to Purchased our fourth vehicle (2015 Jeep Grand Cherokee Limited) from Walser in February. I noticed some annoying noises (but nothing alarming) from th More

by Minnes0ta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emerson
Apr 30, 2018 -

Walser Chrysler Jeep Dodge RAM responded

Thank you for taking the time to speak with our Used Car Manager over the phone last week. Customer care really does matter to us, and we are sincerely sorry for any miscommunication you experienced as you tried to reach us. Please reach directly out to our General Manager (Nand Mehra, 952-345-0854) with any additional questions. We look forward to showing you the 5 star experience you deserve!

July 14, 2017

Love the vehicle, hate the service. Second vehicle I've ever bought from a dealership. It just so happens they had a used car we liked. So we checked it out and decided to buy it. All pa More

by partin1j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maura, Nand
Jul 18, 2017 -

Walser Chrysler Jeep Dodge RAM responded

We sincerely apologize that your purchasing and ownership experience has been anything but excellent. Please give our General Manager, Nand Mehra, a call at (952) 345-0854 so that he can try to make things right.

March 14, 2017

Stellar service, be sure to ask for Max! Bottom line: if you are car shopping, go to Walser and make sure to ask for Max. We just bought a 2014 Jeep Grand Cherokee Limited from the Walser More

by MLappinDay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Elliott
Mar 14, 2017 -

Walser Chrysler Jeep Dodge RAM responded

Congratulations on the purchase of your new Jeep Gran Cherokee! We are thrilled to hear that Max provided you with a top notch experience and could get you behind the wheel of the Jeep of your dreams! Each and every customer matters to us and you deserve to be made to feel that way! Thank you so much for taking the time to leave us such a great review - enjoy your new ride!

August 19, 2016

Do NOT go here for used cars unless you want slimy! We were looking for a Jeep Wrangler considering both new and used. The team was professional on the new side however we couldn't get the figures to wo More

by G0IRISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maura Mena
Sep 27, 2016 -

Walser Chrysler Jeep Dodge RAM responded

We're very sorry to hear about your experience. We price our cars based on current market conditions, color, availability and age of inventory and we strive to be as transparent as possible with that. We would love another opportunity in the future to show you a vehicle that works with your budget!

May 24, 2016

2 different experiences, but very happy with Walser ***3rd post*** Walser ended up stepping up to the plate and took care of me 100% after having a bad experience! They took my complaints very serious More

by duane g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave - Service manager
Jun 15, 2016 -

Walser Chrysler Jeep Dodge RAM responded

Duane - Thanks for giving us an opportunity to make up for your first experience! We sincerely appreciate you business.

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