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Walser Chrysler Jeep Dodge RAM
Hopkins, MN
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Good. I never receive any coupons from you. This is a big complaint of mine. I never receive any coupons from you. This is a big complaint of mine. More
The service was outstanding, they guys where every knowledgeable about my situation and was able to get in an appointment at the last min. knowledgeable about my situation and was able to get in an appointment at the last min. More
1 - Unhappy with substantial charge for 'diagnostics' on a known issue, where all I was asking is to check if the part had been ever replaced or if it was still the original (OEM) part. I know I agreed to t a known issue, where all I was asking is to check if the part had been ever replaced or if it was still the original (OEM) part. I know I agreed to the charge when the Liberty was dropped off on 1/4, but the steep charge for what was being requested was still surprising. 2 - No initial timeline for repairs was provided with repair estimate. It would have been nice to know when making the decision for the repair how long we would be without the Liberty. 3 - Question of 'what is the implications/risks/impacts of the 'outer shaft' issue?' was never answered. When deciding to perform optional repairs, it would be nice to know the risk of not performing the repairs. 4 - Service quality is lower than prior work, lack of car wash was surprising. It is a small item, but I used to feel like I was getting 'premium service' when bringing the Liberty to your dealership, but not this time. More
I bought a new Jeep from Paul 15 years ago. I was happy with the experience and sought him when I needed to replace the old Jeep. Jim Sochko has been my service representative for many years an I was happy with the experience and sought him when I needed to replace the old Jeep. Jim Sochko has been my service representative for many years and has always been very helpful. More
Had a appoint 3 weeks out. Still had to wait 3 hours just to have my truck looked at. Then was charged a fee for diagnostic and was never told upfront Still had to wait 3 hours just to have my truck looked at. Then was charged a fee for diagnostic and was never told upfront More