Walser Chrysler Jeep Dodge RAM

Your location was very unorganized from the moment I dropped off, with having no idea why I was there even though when I called a week prior to my appointment I had told you I was being sent from anothe dropped off, with having no idea why I was there even though when I called a week prior to my appointment I had told you I was being sent from another location and that they said they had emailed you with details about what was being done by you guys and you still didn't know a week later when I showed up, to the moment I actually got to pull out because you guys had misplaced and mislabeled my key so I had to wait around while you tried to find it, you lacked communication and updates to me and it was just a negative experience overall. More

I got my chrome not tighten really well and my chrome fell in the highway. One of my wheels has no chrome on it . fell in the highway. One of my wheels has no chrome on it . More

Liked the no haggle pricing. Process was very straight forward with no games. Phil stayed late to assist with my sale and it was really appreciated. Process was very straight forward with no games. Phil stayed late to assist with my sale and it was really appreciated. More

It was efficient and easy Everyone was helpful and friendly. The experience will have us keep coming back. friendly. The experience will have us keep coming back. More

It was very professional. Abigail listened to what we were looking for in a Jeep and found the perfect car for us. It was a very pleasant car buying experience. I would highly Abigail listened to what we were looking for in a Jeep and found the perfect car for us. It was a very pleasant car buying experience. I would highly recommend Abigail and Walser Hopkins. More

Treated fairly but it cost me more than I had anticipated Service advisor was friendly and knowledgeable Service advisor was friendly and knowledgeable More

I set up an appointment online for a timeslot. First message from dealership was asking me if I wanted to schedule a visit (I thought I just did online, but whatever). Get another text confirm First message from dealership was asking me if I wanted to schedule a visit (I thought I just did online, but whatever). Get another text confirming my timeslot. Whoever I was assigned to was not available available when I showed up and car wasn't ready. David helped out. Seemed knowledgeable and nice. Showroom was clean. My transaction should have been easy. I didn't need financing, I declined their trade-in offer (old high mileage vehicles with some issues. I don't fault them here, it's business). I didn't want any of the add-ons. It still took 4 hours at the dealership to get it done. I'm patient, but that's half a day's work just to write a check and sign some papers. A lot of wasted time sitting around. As for pricing. I was told that the price I see online is the price that everyone pays. Then I'm offered 0% financing. Sweet! Turns out the salesman 'didn't know' that they can only offer one, but not both and that his manager just told him. Feels like typical dealership doodoo. Salesman was not pushy which I appreciated. He was also doing his best to ensure that the hybrid battery was fully charged before I left the lot. Didn't happen, but he was trying. At the end of the day I got the vehicle I was look for at a price I was happy with. More

Paul was very professional and gave us a great buying experience! We love our Jeep! experience! We love our Jeep! More

Already did. Period. Great service. I will return if I need more maintenance done. Bye Period. Great service. I will return if I need more maintenance done. Bye More