Walser Chrysler Jeep Dodge RAM
Hopkins, MN
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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My assigned sales person didn't seem to know much. Walser didn't honor the trade in price offered by their online group 72 hours after it had been offered. Online groups Blake Lied couldn't reme Walser didn't honor the trade in price offered by their online group 72 hours after it had been offered. Online groups Blake Lied couldn't remember about when they made the offer. After buying 3 keeps from this dealer I will think twice ascot going back for a 4th. More
The staff is wonderful. Friendly, kind and funny. The phones were not working properly and I was able to call Abby Skrivseth, Customer Specialist in Sales, to get a messag Friendly, kind and funny. The phones were not working properly and I was able to call Abby Skrivseth, Customer Specialist in Sales, to get a message to Jim in the Service Department. It was not her job, but she was very thoughtful and quick to help and for that I am forever grateful. Walser in Hopkins is my first choice for SERVICE and hopefully the place I would come when a newer car is in my future. Thanks to you all. More
Staff was friendly & timely. I didn't receive a car report on my tires or brakes. I also didn't receive a new oil change sticker reminder in my vehicle. Small touches make a big I didn't receive a car report on my tires or brakes. I also didn't receive a new oil change sticker reminder in my vehicle. Small touches make a big difference, maybe it was just a hectic day! More
All went as planned. I was told by phone when i called previously I needed an appointment for an oil change. I stopped by the service desk a few days later and found out I was told by phone when i called previously I needed an appointment for an oil change. I stopped by the service desk a few days later and found out there is a rapid oil change lane. They told me the best time to come back. I did and all was good , in and out in 45 minutes. More
Very unprofessional, I bought a vehicle a few weeks ago, on May 20, 2024 I wanted the blackout plates and was given the regular plates. I was told by the salesman that I would get a discount, When the mana on May 20, 2024 I wanted the blackout plates and was given the regular plates. I was told by the salesman that I would get a discount, When the manager and the salesman sold me the vehicle, there was no discount. No one answers the phone from sales from service or the operator anytime of the 50+ times I have called in the last few weeks. Not timely on email and still to this day, they still have not registered my vehicle as sold to the state of Minnesota. They had me drive to my credit union and back as well as my bank, as if nothing could be done online etc… If there was a way for corporate to give me a call, I would greatly appreciate it. More