Walser Burnsville Mazda - Service Center

Impressive work and amazing customer service! I keep coming back time and time again to Walser Mazda because of their impressive service and honest work. I keep thinking that the service team is I keep coming back time and time again to Walser Mazda because of their impressive service and honest work. I keep thinking that the service team is at the top of their game every time I come, but they always seem to impress me more the next time. David did an amazing job in every respect. He greeted me by name the moment I stepped out of my car, and he began talking about all they could do to get my car worked on in a timely fashion. When it looked like I needed new tires, David came out and explained to me the need (which he had explained was coming the last few times I had my car worked on), and he made a recommendation for tires that would save me money. Check-out was fast and easy -- he explained every aspect of the work done, and when I asked him about previous work I had done, he was prepared to answer (looks like he did the necessary research to make sure I was getting the best service). David is a real advocate for the customer. I trust him tremendously. Great job! I'm also impressed with the work done on the car -- even though I forgot to mention it at the time, they mechanics fixed a noisy engine that had me a bit concerned. But the work done at Walser Mazda is top-notch! More

Excellent From the moment I arrived I was greeted and by a very professional service rep. And my car was done on time and looked great. From the moment I arrived I was greeted and by a very professional service rep. And my car was done on time and looked great. More

Car service Thanks Dean was awesome and I will continue to keep bringing my car to Walzer for all my car needs.He was professional and went over every aspect of t Thanks Dean was awesome and I will continue to keep bringing my car to Walzer for all my car needs.He was professional and went over every aspect of the service. More

Mazda recall Joshua was kind and friendly and my car had the recall work completed in the time frame that was given . Clean and comfortable place too. Joshua was kind and friendly and my car had the recall work completed in the time frame that was given . Clean and comfortable place too. More

Check my brakes. I was worried about my brakes and the expenses it would be but tech convinced me They are still good for another 20k. Very pleased with his suggestion I was worried about my brakes and the expenses it would be but tech convinced me They are still good for another 20k. Very pleased with his suggestions. So I went and had oil Change with coupon savings and he threw in a tire rotation free. More

Service Appointment Best Service Center I have ever been to! They are timely, thorough and never pushy. I also like that they are not overbooked and the waiting room is v Best Service Center I have ever been to! They are timely, thorough and never pushy. I also like that they are not overbooked and the waiting room is very relaxing. More

wonderful service This was my first visit to the new facility and it was a GREAT experience. The service adviser (Mr. Halverson) was excellent and my MX5 was serviced a This was my first visit to the new facility and it was a GREAT experience. The service adviser (Mr. Halverson) was excellent and my MX5 was serviced as requested. Took advantage of the offer to visit the Burnsville Mall while my car was being serviced. The customer waiting area is very comfortable and the amenities are satisfactory. Also having all the Mazda products in the showroom to look at was a great time consumer. Thanks for a great experience More

Oil change Friendly. Changed temp from Celsius to Fahrenheit. Fixed a side panel by gas pedal. Wash exterior. Honored free oil change. Great! On time. Nice wait Friendly. Changed temp from Celsius to Fahrenheit. Fixed a side panel by gas pedal. Wash exterior. Honored free oil change. Great! On time. Nice wait area. More

Excellent service and honest Be honest. Don't do unnecessary repairs. The diagnosis took not more than an hour. Waiting area is nice chique. I like their mobile payment option. Be honest. Don't do unnecessary repairs. The diagnosis took not more than an hour. Waiting area is nice chique. I like their mobile payment option. More

Always awesome! After a recent issue with my 2014 Mazda CX-5 that has 150,000 miles the staff was amazingly responsive. They got into a courtesy car ASAP and had a te After a recent issue with my 2014 Mazda CX-5 that has 150,000 miles the staff was amazingly responsive. They got into a courtesy car ASAP and had a technician working on my car minutes after I bright it in. Within a few hours I had my car back and was up and running again. Josh was fantastic in communicating everything along the way! More