Walser Burnsville Mazda - Service Center

I brought my car in for an oil change. They folks were quick, friendly, thorough, and provided a car so I could take care of other things while they changed my oil. Although I needed a fil They folks were quick, friendly, thorough, and provided a car so I could take care of other things while they changed my oil. Although I needed a filter that wasn't originally planned, they still completed the service on time. More

Rear mud guard replacement - Excellent Service! Again, I would like to thank the crew/staff at Walser Burnsville Mazda for their professionalism, courteous and great service! Walser Burnsville Mazd Again, I would like to thank the crew/staff at Walser Burnsville Mazda for their professionalism, courteous and great service! Walser Burnsville Mazda definitely keeps their promises and are very true to their customers. Guaranteed! When I bought my Mazda CX-9, it has a broken rear mud-guard which had gone unnoticed. I noticed the broken mud guard 6 weeks after the car had been purchased. When I brought this to the dealership's attention, they ordered the part and fixed it at NO COST! During the entire process, all Mazda employees I worked with were very professional, courteous and did a great job!! The repair was also done promptly and in time before the great Minnesota snow started this year. Very happy with this service! Thank you very much Joe Vancura, David Nelson and Parts Department for such a great and wonderful service! Your customers always leave happy and satisfied! That is why I always choose Walser Burnsville Mazda!! More

Oil change and tire rotation Service was excellent as ever, but Walser personnel didn't wash my car so that's about it. Will keep coming back as it is also close and conveniently Service was excellent as ever, but Walser personnel didn't wash my car so that's about it. Will keep coming back as it is also close and conveniently located. More

Takata airbag replacement Customer service was great, we got a nice loner vehicle while mine was being serviced. I would return in the future for my mazda needs. Customer service was great, we got a nice loner vehicle while mine was being serviced. I would return in the future for my mazda needs. More

Terrible dealership Don’t buy Mazda 6 and don’t do business with Walser, I would give them negative 5 stars if available , I am done with Walser Mazda... Don’t buy Mazda 6 and don’t do business with Walser, I would give them negative 5 stars if available , I am done with Walser Mazda... More

Brought cx9 in for electrical problems They fixed it right and let me know what they were doing the whole time so there were no surprises I will never bring my Mazda anywhere else for s They fixed it right and let me know what they were doing the whole time so there were no surprises I will never bring my Mazda anywhere else for service. More

Repairs I have always had great experiences with the service department, they always explain what needs to be done in non-mechanical terms and if you wait the I have always had great experiences with the service department, they always explain what needs to be done in non-mechanical terms and if you wait they give you updates on your vehicle More

Issue not resolved I came for oil change last Saturday on 02/16/2019. I also made the service team Check the tire as I’m getting a humming sound in particular roads whil I came for oil change last Saturday on 02/16/2019. I also made the service team Check the tire as I’m getting a humming sound in particular roads while driving and they have replaced it with new ones as my vehicle was in warranty period. And today I hear the same sound coming while driving. Really disappointed. I request someone to please check on this and give me an immediate call to get the issue fixed. More

Where's the car wash? All went according to plan. I was able to make same day appointment, I was welcomed well, and the work, an oil change and inspection, was fine. But u All went according to plan. I was able to make same day appointment, I was welcomed well, and the work, an oil change and inspection, was fine. But unlike my previous visits, the car was not washed upon completion of the work. Maybe I was spoiled previously, but it was nice touch that was not done, with no explanation given. More

Routine oil change All was taken care of as planned. Any changes were suggested prior to completing. Waiting area was clean and accommodating. Glad to have coffee and wa All was taken care of as planned. Any changes were suggested prior to completing. Waiting area was clean and accommodating. Glad to have coffee and water available More