Walser Burnsville Mazda - Service Center

Awesome service David my agent is amazing. It's great customer service skills makes feel like you're the number one customer. I bought my mazda there and always get David my agent is amazing. It's great customer service skills makes feel like you're the number one customer. I bought my mazda there and always get it serviced there, would never go anywhere else! More

Great as always! Service at Burnsville Walser Mazda is always friendly, efficient, and fast. Thanks for your emphasis on customer service and professionalism. So glad Service at Burnsville Walser Mazda is always friendly, efficient, and fast. Thanks for your emphasis on customer service and professionalism. So glad I bought my car from you. More

10k mike oil change and tire rotation Fair price, nice waiting area and the service consultant was knowledgeable and helpful. Wait time was an hour and the car was serviced on time. Took t Fair price, nice waiting area and the service consultant was knowledgeable and helpful. Wait time was an hour and the car was serviced on time. Took time to explain the inspection report More

Courteous, friendly, efficient. Have used this dealership for many years, both for sales and service, and for the same reasons, so much so I continue to use them despite living in No Have used this dealership for many years, both for sales and service, and for the same reasons, so much so I continue to use them despite living in Northern Minnesota and being much closer to other centers. I have also found them to be honest and willing to go the extra mile on my behalf. When it comes to sales, I particularly like the fact that I never feel ‘pushed’. More

75k tune up, ball bearing repair Everything great. Checked out all concerns, answered all questions, made sure I knew when my extended warranty expires. Price was as expected. Custome Everything great. Checked out all concerns, answered all questions, made sure I knew when my extended warranty expires. Price was as expected. Customer service was excellent, knowledgeable, friendly, took time to explain everything. More

Diagnostic review, oil change/tire rotation Prompt assistance when I arrived. Thorough review of what was being done. Offered rental car while car was being serviced. Great attitude w/ a sm Prompt assistance when I arrived. Thorough review of what was being done. Offered rental car while car was being serviced. Great attitude w/ a smile. More

Cheers for doing the right thing! I contacted Walser regarding my oil change for life program and asked if other Walser dealerships honored my participation, or if I had to get the oil I contacted Walser regarding my oil change for life program and asked if other Walser dealerships honored my participation, or if I had to get the oil change at the same dealership location. I was told I could go to another dealership, so made an appointment at the Walser Mazda, as the location was more convenient for me that day. Upon arrival, I learned that I was misinformed, and would be charged for the oil change. Because I was short on time and overdue for the oil change, I said I would just pay for the service. Chad ended up ensuring that I received the service at no charge, due to the miscommunication. He didn’t need to do that, but I am so very grateful that he did! It has been a pleasure dealing with the Walser group, and I am so glad to know that doing the right thing is part of the culture at Walser. More

Walter was very accommodating. Having my AT and engine lights come on, in the middle of nowhere, while heading on vacation was not ideal. When I called and talked to David he was e Having my AT and engine lights come on, in the middle of nowhere, while heading on vacation was not ideal. When I called and talked to David he was extremely helpful with all my questions regarding the lights and warranties and with what I should do. When brought vehicle into service center, luckily he was there and again helped alleviate the stress of needing new transmission. David got me setup with a loaner quickly and kept me informed of status of service. More

Great friendly professional service. Joshua was my contact person. He checked my car in for service and stayed with me until I paid and was ready to leave. Very helpful and friendly. T Joshua was my contact person. He checked my car in for service and stayed with me until I paid and was ready to leave. Very helpful and friendly. This was my first visit to Walser Mazda --- was very satisfied. More

60,000 mile service They did a really great job on my MX5. They performed all the work I needed done and it was done in a timely manner. They did a really great job on my MX5. They performed all the work I needed done and it was done in a timely manner. More