Walser Burnsville Mazda - Service Center

Service The service personnel are always helpful and nice. The waiting area is clean. The staff answer my questions and follow up as needed. Work is complet The service personnel are always helpful and nice. The waiting area is clean. The staff answer my questions and follow up as needed. Work is completed on time as promised. More

Warranty issues Had a GREAT experience at Burnsville Mazda Walser. They fixed my rear view camera and my touch screen. It took a couple days for parts BUT they inform Had a GREAT experience at Burnsville Mazda Walser. They fixed my rear view camera and my touch screen. It took a couple days for parts BUT they informed me right away and had great communication. Thanks for the hard work! More

Professional I've had my car serviced there for over 8 years. Always been satisfied by the service staff. I've gotten to know the service department over the years I've had my car serviced there for over 8 years. Always been satisfied by the service staff. I've gotten to know the service department over the years. I will be buying a new car from walser mazda this year. I know I will be treated fairly. More

Service Chad did a great job of handling my service/warranty. He was very helpful in dealing with my horrible warranty company.Thanks again, I’ll be back Chad did a great job of handling my service/warranty. He was very helpful in dealing with my horrible warranty company.Thanks again, I’ll be back More

Excellent customer service Great customer service, attention to detail, and follow up. Will definitely return again for future service. The facility is clean. Staff is frien Great customer service, attention to detail, and follow up. Will definitely return again for future service. The facility is clean. Staff is friendly and helpful. More

Great Service Mike communicated updates as the work was being done. Timely service and completed as expected. Thoroughly reviewed the service when picking up the Mike communicated updates as the work was being done. Timely service and completed as expected. Thoroughly reviewed the service when picking up the vehicle. Great communication! More

Felt Welcomed David was very friendly, personal, and professional. He went out of his way to ensure I knew what they were going to do and if I had any questions or David was very friendly, personal, and professional. He went out of his way to ensure I knew what they were going to do and if I had any questions or concerns. Being provided a courtesy car was very easy and accommodating. I felt very welcomed and taken care of. Thank you, Steve More

Awesome service experience For the last two years I have got my CX5 services at Walker Mazda. They are friendly, their waiting room is nice and they do what they are suppose to For the last two years I have got my CX5 services at Walker Mazda. They are friendly, their waiting room is nice and they do what they are suppose to do, fix the car. Their price mg is also reasonable. I More

Loved it Aldo was not pushy and knew the cars well. He let us make up our minds at our pace. Toyota’s service was rude so we came back to Mazda Aldo was not pushy and knew the cars well. He let us make up our minds at our pace. Toyota’s service was rude so we came back to Mazda More

Represents the dealer professionally & is customer oriented They got me in without an appointment to verify the navigation SD card. They not only verified it and replaced the defective card, but updated the nav They got me in without an appointment to verify the navigation SD card. They not only verified it and replaced the defective card, but updated the navigation software. I had had the vehicle in two weeks earlier where I purchased it and they missed doing the software updates and they were unsure whether I qualified for a warranty SD card replacement. Joshua of Walser, however, diagnosed the problem and took care of it as a warranty issue. More