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Walser Burnsville Mazda - Service Center

Burnsville, MN

4.8
1,383 Reviews

1,383 Reviews of Walser Burnsville Mazda - Service Center

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April 05, 2025

Friendly staff, easy to schedule appointments, great customer service, clean, relaxed environment, and detailed explanations of service. More

by s.saevig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

Just there for 1st pil change and rotation but I was in and out in less than 30 minutes and was kept updated on progress with pics from tech, all while enjoying snacks and drinks in their well stocked loun More

by riason3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

See above comment Frustration with having the same repeat issue that should have been fixed the first time in More

by ljhtwilight
Recommend Dealer
No
Employees Worked With
My helper isn't the issue. It's having the same repeat problem with service mechanics
April 01, 2025

Fifth gghhf fry fgh fig fgh dog dtf fun gfg egg bfd the nin sd More

by DDRMHOPKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

The dealership has been great to work with, with both the purchase of the vehicle and the on-going maintenance. Every encounter has been polite and professional. More

by jacobb229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Had a vehicle serviced here. Was informed of the "work performed" paid for the service and brought the car home. Had further issues that required diagnosis and brought the vehicl More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Antes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

I explained all my needs, and Aldo was very helpful enough to find the right car. More

by hmh2514jr
Recommend Dealer
Yes
Employees Worked With
Aldo
March 30, 2025

It was fine. Josh was helpful and positive. Josh wasn't there when the rear-view camera was installed, but it went fine. More

by rawillams359
Recommend Dealer
Yes
Employees Worked With
Josh
March 29, 2025

Always efficient, honest and reliable. The customer service is excellent. They treat you like they value you. More

by hjsam12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

They did a great job. They couldn’t figure out the issue with my sensor so they gave me a loaner car while they were fixing it. Took them a few days but I see that as they More

by heseltonjill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.