Walser Burnsville Mazda - Service Center

The service crew is great and very friendly! Jeff was especially lovely to work with. 10/10 Jeff was especially lovely to work with. 10/10 More

Walser Burnsville Mazda provides timely, friendly and professional service. I feel informed throughout the entire process. professional service. I feel informed throughout the entire process. More

This was my first time getting an oil change since buying my new to me car! It was a 1000 percent better experience than any dealership I have ever been to! My previous car was a Hyundai and they suck! my new to me car! It was a 1000 percent better experience than any dealership I have ever been to! My previous car was a Hyundai and they suck! More

I brought my car in and described my issue (Car downshifting when driving, then "AT" dash light flashes). They hooked it up to diagnostics but didn't see that code. Didn't fix the issue and said I downshifting when driving, then "AT" dash light flashes). They hooked it up to diagnostics but didn't see that code. Didn't fix the issue and said I needed a new battery. A quick review online to figure out my car's issue says the TCM is likely fried and needs to be replaced. According to the site, this is a common issue on 2010-2012 Mazda3's due to the location of the TCM. If this is a common issue, why didn't the dealer know about it? More

Quick scheduling, no mansplaining, provided great information for decision making, took the car home that day! information for decision making, took the car home that day! More

Customer service was excellent! Jay, our advisor, was excellent and very through during the entire process. Jay, our advisor, was excellent and very through during the entire process. More

While they couldn’t fix main problem under warranty, they were able to take care of another. Always giving me honest answers and never feel like they are upselling on repairs. were able to take care of another. Always giving me honest answers and never feel like they are upselling on repairs. More

Good service from Aldo. I would definitely recommend it to my other friends whose looking for car I would definitely recommend it to my other friends whose looking for car More

Alex has always been great at explaining my options and moving me through the process. Everyone is welcoming as soon as you walk through the door. moving me through the process. Everyone is welcoming as soon as you walk through the door. More

Defective part which causes oil to leak out required me to return to the service center the same day. to return to the service center the same day. More