Walser Burnsville Mazda - Service Center

One thing I liked about the dealership is that they have the best service manager mike mcGee very knowlege about the vehicle and customer service and remembers the customers name and a little bit about the the best service manager mike mcGee very knowlege about the vehicle and customer service and remembers the customers name and a little bit about them. which keep me continuing coming back for service and parts. He is very good at following up to see how the experience and can make it better. I never had that kind of service before.Recently I brought my 2006 mazda 3 in cause it has a slight of rust developing i called mike up and he found out when the mazda rep was coming in and schedule a time for me to bring in the vehicle, and took care of the vehicle. Thanks walser for having mike as service manager I will look foward buying more cars in the future. More

I was on my way to Iowa for the weekend when my car started acting up. I pulled off at Walser Mazda and was greeted by Nick. He had a technician look at my car, diagnose the problem and had my car fi started acting up. I pulled off at Walser Mazda and was greeted by Nick. He had a technician look at my car, diagnose the problem and had my car fixed with me on the road in less than 2 hours. I was so grateful for his prompt service as I had plans that I needed to be in Iowa for and when my car started acting up, I was sure I was going to have to cancel my trip. I have recently moved to Minnesota and really hadn't found a place that I felt comfortable taking my car. Even tho, I actually live in downtown Minneapolis, I will bring my car to the Burnsville Mazda just because of the GREAT customer service give by Nick Halvorsen! More

We had the most wonderful experience at Walser Burnsville Mazda on June 17th. We had family fly in from Mexico, Texas, and California the day before for our wedding festivities on Saturday the 19th. We had Mazda on June 17th. We had family fly in from Mexico, Texas, and California the day before for our wedding festivities on Saturday the 19th. We had decided to entertain the family by tubing down the Cannon River out of Welch Village. Disaster struck and we lost the keys in the river. Everything was locked in my Mazda CX-9, our phones and our purses/wallets. It was a nightmare. I called the one number I could remember, my folks, from the tubing shack. Thankfully when web called Walser Burnsville Mazda, it was Nick Halvorsen who picked up the phone. What a wonderful asset his is to your dealership. He made time for my several phone calls and asked that we do what we could to make it out ASAP. The tow truck driver got us out there as soon as he could. It was closing time, but Nick made time for us. Nick wanted be sure that I could have my vehicle for wedding set-up the next morning. Everyone worked so hard and fast, we couldn’t believe how quickly everyone was moving! Before we knew it we were out of there. I’m sure you’ve heard it many times, but I wanted to say it again. Your staff at Walser Burnsville Mazda blew us away. They were so friendly and hard working. We were VERY impressed. Please consider honoring Nick Halvorsen for a job well done. Without him, our wedding would not have been the same! Because of his hard work and dedication to his customer, we were able to get out to the wedding site first thing the next morning. Thank you, thank you, thank you!!! More

I have had all my routine service done by Walser Masda. They have always done top quality work. When I have had "Check Engine" light come on, I was able to get quick appointment and always received a clea They have always done top quality work. When I have had "Check Engine" light come on, I was able to get quick appointment and always received a clear description of the problem and the choices for repair. My 2001 Mazda MPV (minivan) now has over 142,000 miles on it. More