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Walser Burnsville Mazda - Service Center

Burnsville, MN

4.8
1,244 Reviews

1,244 Reviews of Walser Burnsville Mazda - Service Center

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July 17, 2018

Very good service !!! Friendly, prompt , on time !! I made the phone call for the appointment, the phone was answered by " a real person", the appt. was made that was very soon from day I called, the st More

by BOBBIE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kitagawa
Jul 20, 2018 -

Walser Burnsville Mazda responded

That's great to hear! Thanks for rating us 5 stars!

July 17, 2018

Thanks Mike was amazing to work with. I very much appreciate him. He was kind and courteous the whole time even through my frustration. He also made sure he More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kitagawa
Jul 20, 2018 -

Walser Burnsville Mazda responded

That's great to hear! Thanks for rating us 5 stars!

July 17, 2018

Amazing Customer Service They gave me regular updates on my car status and got it back to me in such a timely matter. I am not a car savvy person but David explained everythin More

by S.BOLGER2837
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nelson
Jul 20, 2018 -

Walser Burnsville Mazda responded

That's great to hear! Thanks for rating us 5 stars!

July 17, 2018

Quick and easy Thanks for getting me in on short notice! Well done! There’s a reason I keep coming back to Walser even though I live an hour and a half away. More

by MAGOSMITH
Recommend Dealer
Yes
Employees Worked With
Mike Kitagawa
Jul 20, 2018 -

Walser Burnsville Mazda responded

Thanks for the 5 star review!

July 16, 2018

Didn't fix the problem I brought my Mazda 3 hatchback in for a linkage or break sensor issue. The tech determined it was a faulty break sensor, and replaced it. It worked fi More

by ABOWERS1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Jul 20, 2018 -

Walser Burnsville Mazda responded

Thank you for reaching out to us. We sincerely apologize for any inconveniences you have experienced regarding your visit to Walser Mazda. Our Mazda factory-certified technicians stand by any service work they do, but we are very happy to have your vehicle back to our shop to make this issue right. Please reach out to our Service Manager (Chad Jorgenson, 952-892-9808) at your convenience. We look forward to hearing from you. Thank you.

July 16, 2018

oil change went great josh and nick are wonderful people to work with so friendly, everyone at walser mazda is always very helpful and your shop is very well org More

by TOMLUCZAK43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Zarras
Jul 20, 2018 -

Walser Burnsville Mazda responded

That's great to hear! Thanks for rating us 5 stars!

July 14, 2018

Queastion that was answered with knowledge and consideration Dave answered my question kindly and with consideration and knowledge. Service was time efficient. I appreciated the service and approach provided. I More

by LWAGNER.LISA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nelson
Jul 16, 2018 -

Walser Burnsville Mazda responded

We are so happy to hear you had an enjoyable experience with us. Thanks for the 5 star review!

July 14, 2018

Walter cares I brought my CX-5 into Walter Mazda because I was having problem with the keyless ignition and had a leaky tire. The service managers there are very More

by briano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Halversen
Jul 16, 2018 -

Walser Burnsville Mazda responded

We love to hear about great experiences like this. Thanks for the 5 star review!

July 12, 2018

Excellent as always My relationship with Walser Mazda has been tremendous from the start. It continued on my last visit there. Everyone there makes me feel like royalty. More

by DOXYDAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Mayhoefer, Joshua Zarras
Jul 12, 2018 -

Walser Burnsville Mazda responded

We are so happy that we have consistently earned your customer loyalty! Thank you for the 5 star review!

July 12, 2018

First time customer, first time new car schuduled appt Easy appointment scheduling, nice repair staff and quick service. I enjoyed my first “check up”, very professional, polite and practically perfect in More

by LUCY.RICHARDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abbey Sondrol, David Nelson
Jul 13, 2018 -

Walser Burnsville Mazda responded

Thanks for the great review, Lucy!

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