Walser Burnsville Mazda - Service Center

Oil change I was a bit upset as this is the 2nd time that I have had this happen to me. Go in for oil change and they tell me that it will be about a one hour w I was a bit upset as this is the 2nd time that I have had this happen to me. Go in for oil change and they tell me that it will be about a one hour wait. As I'm sitting by the front window, I notice my car comes out after 20 minutes. I figured it was done, but no one ever comes to get me and tell me until 55 minutes after I got there. Not sure why they didn't come and get me right away. When I mentioned I knew where my car was as I saw it come out 20 minutes after we got there, he said yeah I was on the phone for a bit. But I actually saw him walking around doing other things. Just a bit frustrating as I was waiting with my child and noticed it being finished way earlier. More

Tir and oil Service is always really good there. However, I w a little disappointed that the low air alarm went off an hour after I left there so I had to go to a Service is always really good there. However, I w a little disappointed that the low air alarm went off an hour after I left there so I had to go to a gas station to put a pound of air in. More

Always professional and courteous. Only place I would bring my car. Even though I didn’t have a coupon they found one for me and saved me $25.00. Nice surprise! and courteous. Only place I would bring my car. Even though I didn’t have a coupon they found one for me and saved me $25.00. Nice surprise! More

Great Service! Service was completed on time. I was handled with professionalism. Joshua explained what service needed to be done and what was done in a clear mann Service was completed on time. I was handled with professionalism. Joshua explained what service needed to be done and what was done in a clear manner. More

Walser Mazda is awesome Mike takes care of us every time. Prompt and corteous service. All prices were discussed upfront and no surprises. Reasonable service price and great Mike takes care of us every time. Prompt and corteous service. All prices were discussed upfront and no surprises. Reasonable service price and great service overall. Other dealerships should learn from Walser. More

Excellent job I have been using Walser Mazda service department for the last 8 years to take care of both of my cars. They always do an excellent job and their cust I have been using Walser Mazda service department for the last 8 years to take care of both of my cars. They always do an excellent job and their customer service is impeccable! Nick and Josh are the service reps I work with the most - I can not give enough positive feedback on both of their performances. Always courteous, professional, prompt and honest. I know that I will be taken care of whatever service I need. Thank you More

Excellent Good service. My new lease auto is making noise and a brake light came on. I made an appointment and was kept informed on how long I would wait and Good service. My new lease auto is making noise and a brake light came on. I made an appointment and was kept informed on how long I would wait and what was being done. More

Oil change It was a quick experience and that is the way I like it. Please move the chairs so I can watch the TV straight on. My neck hurt when I left. It was a quick experience and that is the way I like it. Please move the chairs so I can watch the TV straight on. My neck hurt when I left. More

Prompt, well organized, professional and courteous. Oil change and tire rotation. Friendly staff. No waiting time and service was completed in a timely manner. They didn’t find anything wrong with my br Oil change and tire rotation. Friendly staff. No waiting time and service was completed in a timely manner. They didn’t find anything wrong with my brakes but the brakes still squeak so can’t give five stars. More

I got an oil change, tire rotation, and software update They were very friendly and helpful and I was able to get an appointment on short notice. They fixed the navigation software issue I was having for n They were very friendly and helpful and I was able to get an appointment on short notice. They fixed the navigation software issue I was having for no cost, which was great! More