Walser Burnsville Mazda - Service Center

Flexible, generous, and accommodating! Everyone was super helpful. My experience was efficient. Employees were very kind. They were flexible and accommodating. Easier than expected. A grea Everyone was super helpful. My experience was efficient. Employees were very kind. They were flexible and accommodating. Easier than expected. A great experience! Very pleased! More

Evaporator Tube Clogged My AC evaporator tube in our CX9 clogged. Drained it 3 times over 5 days myself using a wetvac from under the vehicle. It continued to clog. Read o My AC evaporator tube in our CX9 clogged. Drained it 3 times over 5 days myself using a wetvac from under the vehicle. It continued to clog. Read online that this was a common problem with CX9's. Was disappointed to have to pay $168 to have it unclogged at your dealership. There needs to be further investigation into this issue as many are having the same problem. In my 35 years of driving, I've never experienced this issue and have never heard of this happening to any other vehicles. Hoping MAZDA finds a solution and possible recall or it may be the last Mazda we own. More

Oil change & tire pressure air refill Couldn’t have been better nor Joshua nicer! Always a good place and look forward to knowing my car in excellent, capable hands!👏👍good job! Couldn’t have been better nor Joshua nicer! Always a good place and look forward to knowing my car in excellent, capable hands!👏👍good job! More

Professional, knowledgeable and on-time Mike was professional in the way he interacted with me upon my arrival, new what needed to be done and the work was finished faster than the time esti Mike was professional in the way he interacted with me upon my arrival, new what needed to be done and the work was finished faster than the time estimated More

Great people and very friendly. I've bought my last three Mazda's here. Excellent sales team and very friendly, knowledgeable service writers. Highly recommended! Keep up the excelle I've bought my last three Mazda's here. Excellent sales team and very friendly, knowledgeable service writers. Highly recommended! Keep up the excellent work! More

Only place to service your car The staff is very professional and alway so nice. II wouldn’t go to any other place for any type of service to my car. Nick has always very helpful. The staff is very professional and alway so nice. II wouldn’t go to any other place for any type of service to my car. Nick has always very helpful. More

Outstanding I called late on Friday for. a Saturday am appointment for regular oil change and was able to be seen.Then when it was noted my brakes needed work, th I called late on Friday for. a Saturday am appointment for regular oil change and was able to be seen.Then when it was noted my brakes needed work, the service department was able to take care of it all at the same time-very quickly I might add. More

Great people, who provide great service with a smile. Great people, who provide great service with a smile, and always treat you like your the only customer in the building every time you come in. Great people, who provide great service with a smile, and always treat you like your the only customer in the building every time you come in. More

Oil change Super easy to get an appointment, actually arrived early and they got me right in. However, when I presented the coupon for 10$ off oil change and tir Super easy to get an appointment, actually arrived early and they got me right in. However, when I presented the coupon for 10$ off oil change and tire rotation, I asked could I still use it, even if I did not want a tire rotation? Ooooops, the reply was, Why dont you want the tire rotation? I had just had 2 rear tires put on the day before. Wrong answer I guess as his reply was Ma'am, you have an all wheel drive! You NEVER replace just two tires! You HAVE to replace all 4 at the same time, to which I replied, Well it was a rear tire that was making an aweful sound so I replaced both rear tires. This was true, but mostly I could not afford 4 new tires at once, but I wasn't going to share that with him and the 3 other customers who were hearing my "scolding" I wish I would have the dang coupon home and he probably would not have said a word. My new front tires are being put on tomorrow. Sometimes it's how you say it. Hope he had a better day. More

Oil change 10,000 miles The service wrench appeared on my dash, I knew it was time for my 10,000 mile oil change. Drove in on a Tuesday around 2pm. No appointment needed with The service wrench appeared on my dash, I knew it was time for my 10,000 mile oil change. Drove in on a Tuesday around 2pm. No appointment needed with these guys, they were friendly, helpful, fast and said my car would be ready in an hour. I ran a few errands and came back to a freshly washed Mazda 3, oil changed, tires rotated and a handy coupon for $10.00 off made the experience that much nicer!!! More