Walser Burnsville Mazda - Service Center

Service, efficiency, and knowledge was exceptional! The staff at Burnsville Mazda is above expectations. Knowledgeable, kind, efficient, and not pushy! I was made to feel like I was a person with a car, The staff at Burnsville Mazda is above expectations. Knowledgeable, kind, efficient, and not pushy! I was made to feel like I was a person with a car, not a number. David was great! I will definitely return! More

Great, fast timely service with free courtesy car. Mazda offered a free courtesy car for my service appointment. It took less time than expected so I just relaxed and waited in their comfortable waitin Mazda offered a free courtesy car for my service appointment. It took less time than expected so I just relaxed and waited in their comfortable waiting area complete with snacks, water and a football game on the huge screen tv. More

Repair of broken console lid Awesome service. Friendly greeting. Assured me it was covered under warranty. The waiting area is very welcoming with nice amenities.. They seem t Awesome service. Friendly greeting. Assured me it was covered under warranty. The waiting area is very welcoming with nice amenities.. They seem to genuinely care. More

They stated that I needed service on a few items. Service that wasn't needed. I'm sure they make money on charging people for service that isn't needed. I want to go somewhere where they are honest ab Service that wasn't needed. I'm sure they make money on charging people for service that isn't needed. I want to go somewhere where they are honest about work that needs to be done on my vehicle. More

Right side airbag recall. Wheel bearing replace. Service tech Dave Nelson was very helpful and courteous . This is my 4th. Mazda and I’m very disappointed. Transfer case leaking at 70 miles, repla Service tech Dave Nelson was very helpful and courteous . This is my 4th. Mazda and I’m very disappointed. Transfer case leaking at 70 miles, replaced case. Recalls for front end steering arms, air bag replacement. Now a $ 500 wheel bearing failure at 47,000 miles. My next car will not be another Mazda. More

Great experience Nick is a great service guy. Knowledgeable and friendly. We waited in lounge (very nice) and Nick kept us informed of what and how long it was going t Nick is a great service guy. Knowledgeable and friendly. We waited in lounge (very nice) and Nick kept us informed of what and how long it was going to take. Great service More

Good and bad Did not fix problem, picked car up and made same noise, they fixed something on the back end when noise was coming from front end! They did then give Did not fix problem, picked car up and made same noise, they fixed something on the back end when noise was coming from front end! They did then give loaner car at this point and provided good communication. Did eventually fix problem. More

Service completed Came in to have recall air bag replaced. Not only this time, but everytime I come in for service, all staff is friendly and efficient. That is why I Came in to have recall air bag replaced. Not only this time, but everytime I come in for service, all staff is friendly and efficient. That is why I continue to return! More

Recall correction Michael Kitagawa answered my questions throughly and in detail. He was most attentive. I loved the complimentary car wash. Thanks again Thanks than Michael Kitagawa answered my questions throughly and in detail. He was most attentive. I loved the complimentary car wash. Thanks again Thanks thanks thanks thanks More

Airbag recall replacement The service was handled very professionally. The service was performed in a very acceptable amount of time. My waiting was a a minimum. The courtesy d The service was handled very professionally. The service was performed in a very acceptable amount of time. My waiting was a a minimum. The courtesy driver was very respectful and prompt. More