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Walser Burnsville Mazda - Service Center

Burnsville, MN

4.8
1,184 Reviews

1,184 Reviews of Walser Burnsville Mazda - Service Center

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August 29, 2018

wonderful service This was my first visit to the new facility and it was a GREAT experience. The service adviser (Mr. Halverson) was excellent and my MX5 was serviced a More

by joj1360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kitagawa
Sep 10, 2018 -

Walser Burnsville Mazda responded

That's great to hear! Thanks for reviewing us!

August 28, 2018

Oil change Friendly. Changed temp from Celsius to Fahrenheit. Fixed a side panel by gas pedal. Wash exterior. Honored free oil change. Great! On time. Nice wait More

by Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Jorgenson, David Nelson, Joshua Zarras, Mike Kitagawa
Sep 10, 2018 -

Walser Burnsville Mazda responded

That's great to hear! Thanks for reviewing us!

August 27, 2018

Excellent service and honest Be honest. Don't do unnecessary repairs. The diagnosis took not more than an hour. Waiting area is nice chique. I like their mobile payment option. More

by anisum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Zarras, Mike Kitagawa
Sep 10, 2018 -

Walser Burnsville Mazda responded

That's great to hear! Thanks for reviewing us!

August 27, 2018

Always awesome! After a recent issue with my 2014 Mazda CX-5 that has 150,000 miles the staff was amazingly responsive. They got into a courtesy car ASAP and had a te More

by serenarebechini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Zarras, Mike Kitagawa
Sep 10, 2018 -

Walser Burnsville Mazda responded

That's great to hear! Thanks for reviewing us!

August 24, 2018

Professional Been going their for years. Cut down tree on boulevard. It hides the mazda sign. Very polite and never a bad trip. Easy to joke with. More

by C glover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Chad Jorgenson, Mike Kitagawa
Aug 27, 2018 -

Walser Burnsville Mazda responded

Thanks for the 5 star review!

August 24, 2018

Above and Beyond I truly appreciate the time and patiences that David/team spent to try and mimick the situation I was dealing with instead of just sending me home wit More

by melcobb27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nelson
Aug 27, 2018 -

Walser Burnsville Mazda responded

Thanks for sharing this feedback! We're glad to know that your experience with us was worthy of 5 stars. Please let us know if we can assist you in any other way!

August 23, 2018

Simple Tire Repair Again the service was stellar - from the service advisor checking me in through having the job done on time. I actually like coming to this service d More

by robbedee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nelson
Aug 27, 2018 -

Walser Burnsville Mazda responded

Thanks for sharing this feedback! We're glad to know that your experience with us was worthy of 5 stars. Please let us know if we can assist you in any other way!

August 23, 2018

Very good service. Because when I take my car in I feel like the people who work there really care about their jobs and a are trust worthy. More

by gordiehowe9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, David Nelson, Joshua Zarras, Mike Kitagawa
Aug 27, 2018 -

Walser Burnsville Mazda responded

Thanks for sharing this feedback! We're glad to know that your experience with us was worthy of 5 stars. Please let us know if we can assist you in any other way!

August 21, 2018

CX-5 Service I was in for an oil change and tire rotation after a 5200 miles road trip. Service tech was friendly and explained what the service would be and the p More

by mdtmilliga75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Zarras
Aug 22, 2018 -

Walser Burnsville Mazda responded

That's great to hear! Thanks for rating us 5 stars!

August 20, 2018

CX-9 wheel bearing replacement Great job on finding the problem and fixing it in a timely way. Oil change was due further out but was completed to save time in the future. More

by DGJELF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Jorgenson, Mike Kitagawa
Aug 20, 2018 -

Walser Burnsville Mazda responded

That's great to hear! Thanks for reviewing us!

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