Walser Burnsville Mazda - Service Center

Wonderful customer service as always David very professional and personable we always have exceptional customer service every time we bring our Mazda’s into the service center. We apprec David very professional and personable we always have exceptional customer service every time we bring our Mazda’s into the service center. We appreciate all the great service we get More

Amazing Experience As usual, Walser Mazda's service dept. was top notch and was so accommodating! From the first minute to my arrival to my departure I was treated with As usual, Walser Mazda's service dept. was top notch and was so accommodating! From the first minute to my arrival to my departure I was treated with respect and was constantly updated with the service work on my car. More

Mysterious electronic problem inexpensively fixed. The car would not start after installing a new battery. Aaa could not figure it out. We had it towed. I was fearful of a big bill. It was a blown fuse The car would not start after installing a new battery. Aaa could not figure it out. We had it towed. I was fearful of a big bill. It was a blown fuse. Integrity! More

Excellent service - always goes above and beyond No matter what we ask they deliver! They are extremely respectful and great to do business with! I never feel that they do repairs that aren’t necessa No matter what we ask they deliver! They are extremely respectful and great to do business with! I never feel that they do repairs that aren’t necessary or out of our price range. Always take our concerns seriously - even if it’s little. More

Service visit I came in with some needed repairs on my vehicle, and requested a loaner car upon arrival. I also had not mentioned the need for an oil change, which I came in with some needed repairs on my vehicle, and requested a loaner car upon arrival. I also had not mentioned the need for an oil change, which they were able to accomodate. The repairs were done quickly and the explanations provided were thorough and helpful. More

Great Service Josh was great as he always is! Friendly and courteous. Every time I work with him he always takes his time with me and has a smile on his face. Such Josh was great as he always is! Friendly and courteous. Every time I work with him he always takes his time with me and has a smile on his face. Such a pleasure to work with Josh! More

Awesome and very friendly They were super friendly and helpful with all my problems. I think when I buy a new car im going there for sure. Highly recommend. They were super friendly and helpful with all my problems. I think when I buy a new car im going there for sure. Highly recommend. More

Friendly and efficient From scheduling to check-in to execution of severice, every step in the process was friendly, quick, and high quality. Waiting on site was pleasant an From scheduling to check-in to execution of severice, every step in the process was friendly, quick, and high quality. Waiting on site was pleasant and easy as well. More

subframe recall Brought Mazda6 to service for broken engine cradle/subframe. I was not aware of a pending recall. Mike Kitagawa was absolutely great. He worked with Brought Mazda6 to service for broken engine cradle/subframe. I was not aware of a pending recall. Mike Kitagawa was absolutely great. He worked with his service manager and Mazda to determine the car would be fixed. Since my care was unsafe to drive they provided me with free loaner for over 2 months while waiting for parts. Throughout the process Mike was professional and helpful at all times. He listened to my concerns and made sure I understood what was happening and when. I have had other service done at Walser Mazda and would definitely return. More

Service David kept me posted on status of the repairs and I felt I was informed along the way. Really appreciate the loaner vehicle while my car was being wor David kept me posted on status of the repairs and I felt I was informed along the way. Really appreciate the loaner vehicle while my car was being worked on! More