Walser Burnsville Mazda - Service Center

Cheers for doing the right thing! I contacted Walser regarding my oil change for life program and asked if other Walser dealerships honored my participation, or if I had to get the oil I contacted Walser regarding my oil change for life program and asked if other Walser dealerships honored my participation, or if I had to get the oil change at the same dealership location. I was told I could go to another dealership, so made an appointment at the Walser Mazda, as the location was more convenient for me that day. Upon arrival, I learned that I was misinformed, and would be charged for the oil change. Because I was short on time and overdue for the oil change, I said I would just pay for the service. Chad ended up ensuring that I received the service at no charge, due to the miscommunication. He didn’t need to do that, but I am so very grateful that he did! It has been a pleasure dealing with the Walser group, and I am so glad to know that doing the right thing is part of the culture at Walser. More

Walter was very accommodating. Having my AT and engine lights come on, in the middle of nowhere, while heading on vacation was not ideal. When I called and talked to David he was e Having my AT and engine lights come on, in the middle of nowhere, while heading on vacation was not ideal. When I called and talked to David he was extremely helpful with all my questions regarding the lights and warranties and with what I should do. When brought vehicle into service center, luckily he was there and again helped alleviate the stress of needing new transmission. David got me setup with a loaner quickly and kept me informed of status of service. More

Great friendly professional service. Joshua was my contact person. He checked my car in for service and stayed with me until I paid and was ready to leave. Very helpful and friendly. T Joshua was my contact person. He checked my car in for service and stayed with me until I paid and was ready to leave. Very helpful and friendly. This was my first visit to Walser Mazda --- was very satisfied. More

60,000 mile service They did a really great job on my MX5. They performed all the work I needed done and it was done in a timely manner. They did a really great job on my MX5. They performed all the work I needed done and it was done in a timely manner. More

Friendly and efficient service. Estimated time for service was a few minutes under the estimated time. They were friendly, Perhaps they are overpriced compared to my local mechanic Estimated time for service was a few minutes under the estimated time. They were friendly, Perhaps they are overpriced compared to my local mechanic though. More

Fantastic service, with a smile! Very friendly staff and efficient. They said my car would be done in an hour and it was, even with a car wash! Price was very reasonable too. Very friendly staff and efficient. They said my car would be done in an hour and it was, even with a car wash! Price was very reasonable too. More

the service personnel were all great I will continue to have my service performed at this dealership where I purchased my car. I went for a walk while the service was being performed and I will continue to have my service performed at this dealership where I purchased my car. I went for a walk while the service was being performed and Mike called me to let me know of another needed repair and I then gave permission for them to proceed. I appreciated this very much and it shows the professionalism of the dealership. More

Friendly service Greeted by name right when I drive in, then informed when anything is noticed that I may want to do now or look at doing soon. Greeted by name right when I drive in, then informed when anything is noticed that I may want to do now or look at doing soon. More

Tire Repair Low pressure tire light came on. Brought in, found nail in tire, plugged hole and reset warning light. Drove in without an appointment and was taken r Low pressure tire light came on. Brought in, found nail in tire, plugged hole and reset warning light. Drove in without an appointment and was taken right away. Applaud your tech crew for getting the job done quick. More

No-fuss oil change Easy appointment and reasonable time frame. My only question: receipt says "semi synthetic" and I am hoping it's not that Max Life or whatever. I o Easy appointment and reasonable time frame. My only question: receipt says "semi synthetic" and I am hoping it's not that Max Life or whatever. I only do full synthetic and always have! Need to set up appt for brake job for front brakes. More