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Walser Burnsville Mazda - Service Center

Burnsville, MN

4.8
1,401 Reviews

1,401 Reviews of Walser Burnsville Mazda - Service Center

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January 14, 2019

Fast service Had an opening for a recall on airbags, went right over, got a loaner car to get Burnsville center Dealer called after 55 min to say car was done. More

by kusyjt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nelson
Mar 27, 2019 -

Walser Burnsville Mazda responded

Thanks for reviewing us! We sincerely appreciate you choosing Walser. We look forward to working with you again soon.

January 14, 2019

Old customer, new experience! This used to be a first class service shop! The last 2 years , service has gone down considerably! The promise time doubled for waiting, the excuses p More

by AdiB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Jorgenson
Jan 14, 2019 -

Walser Burnsville Mazda responded

Thank you for reaching out to us. We're very sorry to hear that your experience was not worthy of 5 stars. Customer care is important to us, and we'd like to talk with you directly about this experience. Please reach out to our General Manager (Brycen Eberwein, 218-779-4290) at your convenience. We look forward to speaking and learning how we can make this right. Thank you.

January 14, 2019

Super Service I called asking for soonest appointment for maintenance on our Mazda 3 , was offer several same-day options. The needed service and pricing were clear More

by DLSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kitagawa
Mar 27, 2019 -

Walser Burnsville Mazda responded

Thanks for reviewing us! We sincerely appreciate you choosing Walser. We look forward to working with you again soon.

January 14, 2019

Recall replacement Very professional and efficient service. Everyone was very friendly and accommodating.looking forward to my next purchase of another CX9. Love this ca More

by KSKRISCHKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Jorgenson
Mar 27, 2019 -

Walser Burnsville Mazda responded

Thanks for reviewing us! We sincerely appreciate you choosing Walser. We look forward to working with you again soon.

January 14, 2019

Warranty work! Excellent service department! Great job! Would highly recommend! David in the service department explained everything real well with the issue and did More

by JOMA9890
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Nelson
Mar 27, 2019 -

Walser Burnsville Mazda responded

Thanks for reviewing us! We sincerely appreciate you choosing Walser. We look forward to working with you again soon.

January 12, 2019

Awesome Everyone was very helpful and I appreciate all their help and knowledge that was given. I would definitely recommend Burnsville Mazda! Thank you for e More

by MUNCH.HERNANDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nelson
Mar 27, 2019 -

Walser Burnsville Mazda responded

Thanks for reviewing us! We sincerely appreciate you choosing Walser. We look forward to working with you again soon.

January 11, 2019

Easy fix Repair/replacement of plastic underbody shield. Mr. Kitagawa is always friendly and very accommodating. He explains any service needs thoroughly a More

by LemonChicken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kitagawa
Mar 27, 2019 -

Walser Burnsville Mazda responded

Thanks for reviewing us! We sincerely appreciate you choosing Walser. We look forward to working with you again soon.

January 11, 2019

Recall service I don't think I found a better dealership then walser are when it comes to all aspects sales or service it is just top notch. I recommend them to anyo More

by RMEUFFELS_34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Jorgenson, David Nelson, Joshua Zarras, Mike Kitagawa
Mar 27, 2019 -

Walser Burnsville Mazda responded

Thanks for reviewing us! We sincerely appreciate you choosing Walser. We look forward to working with you again soon.

January 10, 2019

Professional, efficient, friendly. Over the course of many years, I have had excellent experiences having my vehicles maintenance done at Walser Mazda. They seem to have service master More

by 9204yes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nelson
Mar 27, 2019 -

Walser Burnsville Mazda responded

Thanks for reviewing us! We sincerely appreciate you choosing Walser. We look forward to working with you again soon.

January 10, 2019

Fixed the issue Had an issue with the vehicle that I bought, they fixed the issue and made it right. The service desk employees were very friendly and helpful. More

by RAOSUNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Jorgenson, David Nelson, Joshua Zarras
Mar 27, 2019 -

Walser Burnsville Mazda responded

Thanks for reviewing us! We sincerely appreciate you choosing Walser. We look forward to working with you again soon.

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