Walser Burnsville Mazda - Service Center

Above and Beyond I truly appreciate the time and patiences that David/team spent to try and mimick the situation I was dealing with instead of just sending me home wit I truly appreciate the time and patiences that David/team spent to try and mimick the situation I was dealing with instead of just sending me home with no answers. He also took the time to call me a few times during the day to update the status on my car; it was very helpful and showed he cared! More

Simple Tire Repair Again the service was stellar - from the service advisor checking me in through having the job done on time. I actually like coming to this service d Again the service was stellar - from the service advisor checking me in through having the job done on time. I actually like coming to this service department. More

Very good service. Because when I take my car in I feel like the people who work there really care about their jobs and a are trust worthy. Because when I take my car in I feel like the people who work there really care about their jobs and a are trust worthy. More

CX-5 Service I was in for an oil change and tire rotation after a 5200 miles road trip. Service tech was friendly and explained what the service would be and the p I was in for an oil change and tire rotation after a 5200 miles road trip. Service tech was friendly and explained what the service would be and the price and length of time it would take. Service was completed with 5 minutes to spare. More

CX-9 wheel bearing replacement Great job on finding the problem and fixing it in a timely way. Oil change was due further out but was completed to save time in the future. Great job on finding the problem and fixing it in a timely way. Oil change was due further out but was completed to save time in the future. More

Flexible, generous, and accommodating! Everyone was super helpful. My experience was efficient. Employees were very kind. They were flexible and accommodating. Easier than expected. A grea Everyone was super helpful. My experience was efficient. Employees were very kind. They were flexible and accommodating. Easier than expected. A great experience! Very pleased! More

Evaporator Tube Clogged My AC evaporator tube in our CX9 clogged. Drained it 3 times over 5 days myself using a wetvac from under the vehicle. It continued to clog. Read o My AC evaporator tube in our CX9 clogged. Drained it 3 times over 5 days myself using a wetvac from under the vehicle. It continued to clog. Read online that this was a common problem with CX9's. Was disappointed to have to pay $168 to have it unclogged at your dealership. There needs to be further investigation into this issue as many are having the same problem. In my 35 years of driving, I've never experienced this issue and have never heard of this happening to any other vehicles. Hoping MAZDA finds a solution and possible recall or it may be the last Mazda we own. More

Oil change & tire pressure air refill Couldn’t have been better nor Joshua nicer! Always a good place and look forward to knowing my car in excellent, capable hands!👏👍good job! Couldn’t have been better nor Joshua nicer! Always a good place and look forward to knowing my car in excellent, capable hands!👏👍good job! More

Professional, knowledgeable and on-time Mike was professional in the way he interacted with me upon my arrival, new what needed to be done and the work was finished faster than the time esti Mike was professional in the way he interacted with me upon my arrival, new what needed to be done and the work was finished faster than the time estimated More

Great people and very friendly. I've bought my last three Mazda's here. Excellent sales team and very friendly, knowledgeable service writers. Highly recommended! Keep up the excelle I've bought my last three Mazda's here. Excellent sales team and very friendly, knowledgeable service writers. Highly recommended! Keep up the excellent work! More