Walser Burnsville Mazda - Service Center

Good communication with me as tried to figure out next step. Arranged loaner vehicle so I wouldn't have to wait step. Arranged loaner vehicle so I wouldn't have to wait More

Great and fast service. Waiting room very nice Everyone i talk to was very freindly.. Waiting room very nice Everyone i talk to was very freindly.. More

Was professional, polite, and not pushy. Was a great experience overall. Was able to get the exact vehicle I wanted. Was a great experience overall. Was able to get the exact vehicle I wanted. More

The dealership fixed exactly what they say they were gonna and give me a sweet ride while mine was in the shop. gonna and give me a sweet ride while mine was in the shop. More

Very pleasant customer service, efficient mechanic and great snacks! Liked that they washed my car great snacks! Liked that they washed my car More

Competent,short wait time, and personnel friendly! Will certainly return as my questions were answered quickly. Will certainly return as my questions were answered quickly. More

Great place to buy OEM parts and accessories. When ordering online they discount off retail, and with local pickup it's always cheaper than ordering from an online store. When ordering online they discount off retail, and with local pickup it's always cheaper than ordering from an online store. More

I called to discuss when a part was supposed to come in after it fell off in the car wash and one of the workers tried to put it back on and broke it more. Said he was going to order a new piece and it's b after it fell off in the car wash and one of the workers tried to put it back on and broke it more. Said he was going to order a new piece and it's been over 2 weeks and I haven't heard anything. No one called me back when I followed up More

The service was terrific but my lease is supposed to include all services and replacement of all wearable parts including windshield wipers. All documentation says “1set of replacement windshield wiper include all services and replacement of all wearable parts including windshield wipers. All documentation says “1set of replacement windshield wipers” or “Windshield Wiperd” are included. But when I needed to have my back wiper blade replaced I was told I had to pay as only front blades are covered. I had the front blades replaced and declined the rear blade because I wasn’t going to pay dealer rates for a wiper blade. I’m just resentful and feel frustrated that I was given a bit of a bait and switch over what the coverage says and what they honored. It also is a “pennywise pound foolish” thing over a 20 dollar part because until then I’ve had stellar service and thought the world of Walser Burnsville Mazda’s service and sales, but now this has blemished it a bit and if this is the behavior on a 20 dollar wiper blade, what else might I have missed? More

Always a pleasant experience. I feel they are respectful of my time and clear about costs. I feel they are respectful of my time and clear about costs. More