Walser Burnsville Mazda - Service Center

My service advisor Jeff was a great resource and I would like to continue working with him moving forward. 10/10 like to continue working with him moving forward. 10/10 More

I was sold a car with spark plugs in bad condition and I had to pay te get them fixed even tho they should have been fixed prior to selling me the car for $20k. When I returned the loaner I parked outside a had to pay te get them fixed even tho they should have been fixed prior to selling me the car for $20k. When I returned the loaner I parked outside and took all my stuff out and brought them in, it was a pretty cold day in the negatives and I was asked to go get it and bring it inside. I did, and when they gave me my car they made me go outside to get it as well. They ask me to bring their car in and they don't bring mine. Customer service was horrible More

The gentleman who checked me in was very prompt and courteous, love getting the video about wear and tear on my vehicle. Got me out of there quicker than I expected! courteous, love getting the video about wear and tear on my vehicle. Got me out of there quicker than I expected! More

Always answer my questions and are very knowledgeable I bought my Mazda from Walser Burnsville and would buy another from them. bought my Mazda from Walser Burnsville and would buy another from them. More

They were so helpful and friendly! As soon as I pulled in they were there ready to help me with solutions that worked for me. As soon as I pulled in they were there ready to help me with solutions that worked for me. More

Generally good experience. Ask questions about my vehicle, space was clean and had a good wrap up conversation. It is overall the better experience for dealership services in t Ask questions about my vehicle, space was clean and had a good wrap up conversation. It is overall the better experience for dealership services in the twin cities area I have experienced so far. More

A great dealership to work with. They work in a timely manner, and keeping appointments and getting the work done efficiently and in a good price range. They work in a timely manner, and keeping appointments and getting the work done efficiently and in a good price range. More

Service was fabulous and the ppl helping were courteous. Time well spent in waiting area. Time well spent in waiting area. More

Decent service for my Mazda unlike the 2 previous dealers I used. Correctly diagnosed the light issue and the mirror issue. I will continue using them. I used. Correctly diagnosed the light issue and the mirror issue. I will continue using them. More

It is not often that I need to consider whether or not the work I paid for was actually done, but here I am. Took my car to another dealer and their work shows you don’t do what you charged me for. You the work I paid for was actually done, but here I am. Took my car to another dealer and their work shows you don’t do what you charged me for. You own work was incomplete, too. Complete failure to meet expectations. More