Walser Burnsville Mazda

Great experience. Prompt and timely. Professional staff. Nice waiting room. In and out in the time that was quoted. Prompt and timely. Professional staff. Nice waiting room. In and out in the time that was quoted. More

I appreciated the video sent about the state of my car, and the courtesy car they provided while they took care of mine. and the courtesy car they provided while they took care of mine. More

I appreciated that they were there when I needed them but gave me space to look at cars and drive them by myself. Also, I had an issue with my recent car purchase and they handled it without acting like I wa gave me space to look at cars and drive them by myself. Also, I had an issue with my recent car purchase and they handled it without acting like I was a burden. That’s passing the test with me. I have purchased from Walser before and will go to them next time. More

Service Department performed what they said they would do and in the time stated. Kept me informed of progress and suggested some impprovements. and in the time stated. Kept me informed of progress and suggested some impprovements. More

The service department was great. They were friendly, accommodating, and very helpful. I appreciate the video from the service technician. They were friendly, accommodating, and very helpful. I appreciate the video from the service technician. More

First…. The day I go in to buy it, I walk out and you guys dropped the price $300. Didn’t give me that price you had online — I paid more than you advertis The day I go in to buy it, I walk out and you guys dropped the price $300. Didn’t give me that price you had online — I paid more than you advertised. Third or fourth car in less than 12 months from Walser group - 2 different locations. (Polar and Burnsville). Look up ServiceWorx for the other two from Polar. This was by far the worst service and communication I have had. Still a week and sales guy never got back to me about adding electric start. Never heard back. The first guy I talked to there, basically felt like I was annoying him. So went back a week later to get a different sales guy. The package he sent me off with - basically only gave me the one registration form. No copies of anything else we signed for our records. That’s a new one. Lastly. Had one small touch up on the car from a paint chip. I purchased the car on a Thursday. The follow week we got the car on a Wed. The paint chip was still wet! So that was useless as it looks horrible as it was not even enough paint to cover the spot. Brian More

The service was easy and convenient. Staff was very friendly and courteous. I will be going back there again. Staff was very friendly and courteous. I will be going back there again. More

They are very friendly and knowledgeable about my problem with the vehicle. They took my car into the service area and checked and diagnosed my concerns very quickly with the vehicle. They took my car into the service area and checked and diagnosed my concerns very quickly More

Wonderful experience with our sales representative Raman! He guided us to our new Mazda CX 70 honesty with expertise and honesty He guided us to our new Mazda CX 70 honesty with expertise and honesty More

Very good service. The cars I test drove were ready for me. Jack was very professional and helpful in finalizing the transaction. The cars I test drove were ready for me. Jack was very professional and helpful in finalizing the transaction. More